Digital Sales Specialist

Your career grows here.

Springfield Electric is a brand owned by Sonepar and is a leader in electrical distribution. We continue to grow our brands throughout the Midwest, including locations in Illinois, Indiana, Iowa, Ohio, Kentucky and Missouri. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

We are looking for an energetic individual to join our opco Corporate Marketing team and help us be the Midwest Omnichannel Leader in Electric Distribution! This role supports our customer-facing digital platforms including website, mobile app, and the value-added Digital Job Center. Additionally, this role supports growing competencies and enhanced training with our internal sales teams as they continue to align the customers business needs to efficiency tools. This position will report to the opco Vice-President of Marketing and Digital Strategies. This position will cover the East opco territory which includes Ohio, Kentucky, and Indiana. The ideal base location would be in Columbus, OH or Dayton, OH but can reside in any of the branch locations within the territory. Initial onboarding and training would take place in our Corporate office in Springfield, IL as well as other branch locations within Illinois and Missouri.

How you will contribute :

Digital Development and Training

• Understand the functionality and continually evolve / maintain the knowledge of all digital support platforms / solutions including but not limited to websites, apps, estimating software integrations, accounting QuickBooks integrations, EDI, and custom integration options.
• Support and continually evolve digital roadmap for website and other platforms by providing continual customer feedback for improvements.
• Resolve digital products or service problems by clarifying customer feedback / complaints determining root cause of the problem, selecting and explaining the best solution, expedite correction or adjustment, and following up to ensure resolution.
• Serve as backup to the Digital Operations Specialist.
• Provide monthly updates and reporting on status of target account roadmap and adoption.
• Responsible for internal sales / branch training in Springfield Electric digital platforms.
• Support documentation library recorded or live web trainings, in-person one-one-one trainings, and other options with a goal to increase competencies for all internal associates.
• Onboard new associates based on position and in coordination with the branch supervisor or Corporate training initiatives.

Customer Development

What you bring :

What we offer :

Who we are :

We're the world's number one distributor of electrical products, solutions and related services. Springfield Electric is owned by Sonepar, a global company with over 450 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

About Springfield Electric

Since 1929, Springfield Electric has focused on providing value to each customer throughout the electrical supply chain. The company has strategically expanded to include distribution centers throughout the Midwest, including Illinois, Indiana, Iowa, and Missouri, to better serve all customers locally and internationally. Today, Springfield Electric strives to continue the legacy of delivering exceptional customer service and value to the markets we serve. As a part of Sonepar, a worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.