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Hotel Maintenance Technician

Sonesta Baltimore Inner Harbor
Baltimore, MD Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025

SUMMARY:

Responsible for the overall maintenance and upkeep of the property, ensuring that all preventative maintenance programs are completed.

ESSENTIAL FUNCTIONS:

  • Ensure fulfillment of preventative maintenance program to specific brand standards
  • Inspect guest rooms after Preventative Maintenance. Review any problems with the PM mechanic and recheck room/suite before releasing to Housekeeping/Front Office.
  • Maintain a current inventory of all supplies.
  • Maintain a work order assignment program for completed and pending work orders. Prioritize and complete work orders in a timely manner. Monitor all deficiencies. Communicate to the requesting party upon completion when needed.
  • Maintain a Maintenance Work Order Log.
  • Repair HVAC as required; and clean HVAC coils semi-annually or as required.
  • Repair appliances as required.
  • Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
  • Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
  • Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire equipment and plumbing. These are performed as required by the manufacturer and in accordance with the warranty specifications.
  • Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations
  • Maintain the hotel grounds; curb appeal, and building exteriors consistently.
  • Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met.
  • Coordinate with other departments to fulfill guest special requests. Constant and effective communication required.
  • Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions.
  • Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling.
  • Communication changes in suite/room status with the Front Desk and Housekeeping.
  • Answer guest questions regarding hotels and local area facilities and services.
  • Ensure that three quotes are received for any repairs that cannot be made property level.

SKILLS:

  • Excellent verbal, written and presentation skills.
  • Fluency in both English and Spanish is key
  • Able to create and give professional presentations to small groups.
  • Ability to work as a team player within all levels of the organization.
  • Excellent guest relations skills.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • On call
  • Rotating weekends
  • Weekends as needed

Work Location: In person

Salary : $20 - $22

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