What are the responsibilities and job description for the Hotel Maintenance Technician position at Sonesta Baltimore Inner Harbor?
SUMMARY:
Responsible for the overall maintenance and upkeep of the property, ensuring that all preventative maintenance programs are completed.
ESSENTIAL FUNCTIONS:
- Ensure fulfillment of preventative maintenance program to specific brand standards
- Inspect guest rooms after Preventative Maintenance. Review any problems with the PM mechanic and recheck room/suite before releasing to Housekeeping/Front Office.
- Maintain a current inventory of all supplies.
- Maintain a work order assignment program for completed and pending work orders. Prioritize and complete work orders in a timely manner. Monitor all deficiencies. Communicate to the requesting party upon completion when needed.
- Maintain a Maintenance Work Order Log.
- Repair HVAC as required; and clean HVAC coils semi-annually or as required.
- Repair appliances as required.
- Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
- Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
- Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire equipment and plumbing. These are performed as required by the manufacturer and in accordance with the warranty specifications.
- Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations
- Maintain the hotel grounds; curb appeal, and building exteriors consistently.
- Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met.
- Coordinate with other departments to fulfill guest special requests. Constant and effective communication required.
- Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions.
- Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling.
- Communication changes in suite/room status with the Front Desk and Housekeeping.
- Answer guest questions regarding hotels and local area facilities and services.
- Ensure that three quotes are received for any repairs that cannot be made property level.
SKILLS:
- Excellent verbal, written and presentation skills.
- Fluency in both English and Spanish is key
- Able to create and give professional presentations to small groups.
- Ability to work as a team player within all levels of the organization.
- Excellent guest relations skills.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $20 - $22