Corporate / Group Sales Manager

Company Description

The recently opened Sonesta Hotel Baltimore Inner Harbor offers a seamless blend of comfort, convenience, and style in Downtown Baltimore. With a prime location near the Inner Harbor, the hotel provides easy access to key attractions like the National Aquarium, M&T Bank Stadium, and more. Guests can enjoy generously sized, pet-friendly rooms and suites with modern amenities for a comfortable stay.

Role Description

This is a full-time, on-site role for a Group & Corporate Sales Manager located in Baltimore, MD. The Group Sales Manager will be responsible for corporate account management, lead generation, sales, customer service, and sales operations on a day-to-day basis.

Job Overview

We are seeking a dedicated and experienced Sales Manager to oversee and in the daily sales departments of our recently opened downtown Baltimore hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest services. As the Group Sales Manager, you will be responsible for ensuring that all aspects of the hotel run smoothly, from sales, meeting space business, F&B, client / group relations, while maintaining high standards of service and hospitality.

Are you a dynamic salesperson who can boost income by researching local market trends and competitors in order to identify and close business leads? You might be just what our busy hotel is looking for in our next Sales Manager. You'll be in charge of creating a sales strategy that includes soliciting new and existing accounts in order to reach and exceed revenue targets through outside sales calls, on-site visits sales tours, and community networking. Our ideal candidate should have at least 1-3 years or more of hotel sales experience ideally selling (Association-Sports-Corporate Markets-Entertainment).

Apply today if this describes you!

Responsibilities:

• Create and maintain connections with key group and catering accounts in order to expand our hotel market share
• Daily/weekly site tours of hotel rooms, meeting spaces, top features to win group and corporate business
• Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan
• Identify and secure new business leads by examining local market trends and competition activities
• Plan and compile the department budget in accordance with the hotel's overall sales objectives and strategy, with the assistance of the director of sales and marketing
• Solicit new and existing accounts to meet and exceed revenue targets through outside sales calls, on-site visits and sales tours, and networking in the local community

Qualifications:

• Prior experience working in the hospitality sector is required
• Must possess a high school diploma or GED and a bachelor’s degree in business or a similar major is desired
• Good organization and time management skills
• Understands how to communicate, negotiate, and network effectively
• Hotel sales experience
• Opera system experience (not required but highly preferred)
• Various hotel sales software tool knowledge and experience (preferred)
• Association-Local Government-Corporate Market experience (big plus)

Requirements

• Proven experience in hotel management or a similar role within the hospitality industry.
• Strong leadership skills with the ability to inspire and manage a diverse team.
• Excellent customer service skills with a focus on guest satisfaction.
• Knowledge of front desk operations and night audit procedures is preferred.
• Bilingual abilities are a plus, enhancing communication with diverse guests.
• Familiarity with resort management practices is advantageous.
• Strong organizational skills with attention to detail in all aspects of hotel operations.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Proficient in hotel management software and Microsoft Office Suite.

Company Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Quarterly Sales Bonus Program
• Referral program

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Ability to Commute:

• Baltimore, MD 21202 (Required)

Ability to Relocate:

• Baltimore, MD 21202: Relocate before starting work (Required)