Corporate Director of Group Sales

Sonesta Hotels International Corporation

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Corporate Director of Group Sales (Finance)

Job Description Summary

Reporting to the Head of Sales Effectiveness, this position will supervise the day-to-day operations of the Sonesta Group Center, running a strong and effective team that can meet the needs of our customers and liaising with above and on-property sales teams to drive topline success. Responsible for developing critical sales process flow to sustain Sonesta's strong growth, this role will lead the process of group bookings and driving market share for Sonesta, including New Business Development. This role will support efforts in the design and development of sales programs with senior stakeholders and the Sonesta brands. Equally, it will aid in leading these initiatives through completion for successful implementation. This role is based at our Shared Services Center in Orlando, FL, and will require a "hands-on" approach, out-of-the-box thinking, and empowering a team with a common vision. We are looking for a motivated sales professional with a successful track record of developing a "best in class" enterprise and unit-level sales solutions.

Job Description

JOB REQUIREMENTS :

• A candidate for this position must possess applicable knowledge, skills, and abilities and be able to demonstrate and provide examples to support their competencies therein.
• Bachelor's degree (or equivalent experience).
• 8-10 years of sales experience in hotel group and meeting sales.
• Contact Center experience would be an asset.
• Manages Group Center Agents in the day-to-day performance of their jobs.
• Excellent team building skills.
• Facilitates refresher or coaching to Group Center Agents to carry out new processes or guidelines.
• Strong understanding of data management, analytics, and reporting.
• Prior sales experience with hotel properties including both full and select / limited-service brands would be an asset.
• Excellent oral and written communication skills.
• Exemplary organizational skills; Project Management experience would be a plus.
• Appropriate professional appearance and demeanor.
• Ability to socialize concepts, ideas, and programs to senior-level stakeholders.
• Previous experience with Delphi FDC and / or Salesforce is a plus.
• Mastery in Microsoft Office suite of tools.
• Experience with sales distribution channels (Lanyon, Cvent) is a plus.
• Works closely with Revenue Management, Hotel Operations, and Marketing teams to demonstrate needs of Group Center conversions.
• Experience with Group Pricing modules and tools.
• Supports team efforts by participating in cross-functional projects as needed in a subject matter expert role.
• Develops process improvements and initiatives based on emerging trends to enhance groups and meetings segment handling / management.
• Determines overall team goals, such as revenue targets and lead processing, in consultation with the senior leadership team.
• Develops stakeholder networks and negotiates contracts for catering and other event support services.

Additional Job Information / Anticipated

Pay Range

Pay Range : $120k to $145k. Base pay offer may vary depending on various factors, including but not limited to job-related knowledge, skills, and job-specific / overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications will not be considered.

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Salary : $120,000 - $145,000