Demo

Director of Engineering

Sonesta Hotels
Washington, DC Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/14/2025

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for an experienced and passionate Director of Housekeeping. Our preferred candidate would have luxury hospitality experience in the Washington DC market.

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results.

Our ideal candidate thrives in a non-stop environment, has an open mind, a great sense of humor, loves finding solutions, working with a team, and proactively creating positive outcomes. The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

  • Greet guests in a warm, personable, sincere, and friendly manner
  • Lead, direct and motivate all housekeeping staff members
  • Maintain a flawless relationship with the entire hotel team & be the main point of contact for the hotel leadership team
  • Assist in recruiting the best-in-class staff and manage the development, motivation, and retention of our team
  • Train, mentor, and coach Housekeeping staff on Riggs standards
  • Create standardize operational procedures for the Housekeeping Department
  • Advise and guide supervisors on hotel operation standards
  • Collaborate and communicate with all departments to ensure seamless guest satisfaction

Knowledge, Skills, and Abilities

  • Fun and welcoming personality is a MUST
  • Minimum of 4 years in a management position and / or supervisory role
  • A minimum of 4 years direct, related experience in similar position in luxury, upscale hotel
  • Excellent communication skills; both verbal and written
  • Possess poise, elegance, and calm demeanor in all situations
  • Exceptional organizational skills
  • Flexible schedule is required to meet the needs of the business
  • Pluses

  • Bachelor’s degree in hospitality or related field
  • Willingness to learn and adapt in new situations
  • Prior experience designing, implementing, and leading effective training programs for continuous improvement
  • At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including :

  • Medical, Dental & Vision Insurance (for full-time employees)
  • 10 Days Vacation - Plus every year an extra day
  • Company Paid Life Insurance 1.5X annual salary
  • Employee Assistance Program
  • Referral Incentive
  • 401K with 5% Match
  • Training and Development Programs
  • Five complimentary nights stay a year in any Lore Group Hotel as well as discounted Room Rates & Family and Friends Discounts
  • Employee Discounts (50% Discount on F&B)
  • Additional perks via United Healthcare
  • Complimentary Employee Meals
  • Employee Recognition programs
  • Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

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