What are the responsibilities and job description for the Restaurant Server position at Sonesta Resort Hilton Head Island, SC?
Job Description Summary
Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.Essential Duties & Responsibilities:
o Greet all guests and take beverage and food orders in a prompt and professional manner according to hotel standards
o Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards
o Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
o Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
o Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guests satisfaction
o May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
o Assist co-workers as needed
o May assist with other duties as assigned.
Job Description
Basic reading and writing. Minimum of 6 months food service experience in an upscale atmosphere with general knowledge of restaurant operations. Previous hotel restaurant experience preferred.
This job requires ability to perform the following:
- Carrying or lifting up to 50 pounds
- High sense of urgency
- Moving about the kitchen and cafeteria
- Handling food, objects, products and utensils
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- Must be available to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
