What are the responsibilities and job description for the Laundry Attendant/Housekeeper position at Sonesta Select Greenbelt-College Park?
About us
At Sonesta Select Greenbelt-College Park , we open our doors and welcome the world. Sonesta offers service with a passion, loyalty with a purpose, and a commitment to the many faces—new and familiar—that stay with us. The human side of hospitality is the core of our culture. Our mission is to wow every guest, team member, partner and community in which we operate by delivering quality, value and amazing hospitality. We bring these values to every one of our over 280 properties in eight countries—and counting.
JOB DESCRIPTION SUMMARY:
The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Responsibilities:
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items.
- Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
- Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
- Fold and store clean linens, report damages to supervisor.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
- Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Report needed repairs or unsafe conditions to supervisor.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Minimize waste of supplies and amenities within all areas of the laundry and housekeeping.
- Handle all lost and found items according to established procedures.
- May regularly assist with deep cleaning projects.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Ensure compliance with federal, state and local laws regarding health and safety services.
- Perform other duties as assigned.
Required Skills:
- High school diploma or equivalent
- Housekeeping experience a plus, but will train the right fit
- Must be highly motivated and able to work independently
- Excellent communication skills
- Ability to move, bend, lift, push, pull, and carry up to 50 pounds
- Ability to stand and walk for an entire shift and perform repetitive motions
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
What We Offer:
- We offer medical, dental, and vision insurance to our full-time team members
- Paid vacation and sick time
- Throughout your career with Sonesta we will ensure your success by providing training and career growth opportunities
Sonesta Select Greenbelt-College Park is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $17
