What are the responsibilities and job description for the Housekeeping and Shuttle Services Agent position at Sonesta Select?
Summary
As a Hotel Houseman, you will be essential in maintaining the cleanliness and order of the hotel environment, ensuring a welcoming atmosphere for our guests. Reporting to the Housekeeping Manager, your core skills in cleaning, floor care, and hotel experience will be vital in upholding our hospitality standards. You will also leverage your relevant skills in janitorial and custodial experience to assist with heavy lifting and other tasks as needed. A valid driver's license is required for this role, as it may involve transporting supplies. Join our team to contribute to an exceptional guest experience.
********* MUST HAVE VALID & CLEAR DRIVING LICENSE *********
********** MUST BE ABLE TO WORK ON WEEKENDS **********
Qualifications
- Physical mobility and stamina required must be able to follow instructions, possess detailed orientation skills, and demonstrate a professional attitude
- The candidate must have the ability to work independently and under little supervision
- Must have clear driving records
Responsibilities
- Drive hotel shuttles to and from the event venues with care
- Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner
- Demonstrates a professional, friendly, warm, and welcoming demeanor to all guests and employees
- Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine
- Cleans rooms, hallways, and restrooms
- Washes walls and ceiling, move furniture, and turn mattress
- Sweeps, mops, scrubs, waxes, vacuums, and polishes the floor
- Dust and polish metalwork
- Collects soiled linen for laundering from housekeeping carts
- Assists in keeping the lobby area clean, neat, and free of debris and trash as needed
- Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner
- Maintains housekeeping carts and stocks supplies
- Strips soiled linen from beds when asked to help housekeepers
- Removes trash collected by room attendants
- Walks all assigned floors at the beginning, throughout the day, and end of the shift to collect trash, soiled linen, and other items as assigned by management
- Transports clean linen to the housekeeping storage rooms on the floors and refill the par stock of linen on each floor
- Refills the par stock of guest amenities and supplies in each housekeeping storage area
- Helps the room attendants with heavy lifting and special cleaning projects as directed
- Cleans all public areas in the prescribed manner while following department standard operating procedures
- Removes soiled linen and trash from the poolside and other service areas and takes them to appropriate locations in the prescribed manner
- Assists housekeeping with placing bed boards, roll-ways beds, extra beds, etc. inappropriate fashion per standard operating procedures
- Reports missing / found articles, damage, or merchandise problems to the housekeeping supervisor and managers
- Always responds in a friendly, helpful manner to guests and other colleagues
- Handles any tasks assigned by the supervisors as and when needed
- The above description reflects the general details considered to describe the principal functions of the job
- While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl
- Work is generally performed in hotel guest rooms and public areas
- Able to work a flexible schedule including holidays and weekends (Fridays, Saturdays and Sundays)
- 8-12 hours shifts
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 18 – 24 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $18