Maintenance Technician

Job Description Summary

The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

Job Description

• Complete daily maintenance and repair logs
• Perform preventive maintenance repairs and detail work in the rooms. (PM rooms)
• Check with the Front Desk for the Do-Out report. (people checking out).
• Check with Housekeeping to service the Check-out rooms.
• Report all unsafe conditions or malfunctioning equipment to supervisor.
• Assist in maintaining equipment repair and/or replacement for all areas of the hotel
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, replace ac filters.
• Perform minor repairs on general plumbing systems and fixtures, e.g., leaking faucet, repairing a sink drain, kitchen and laundry equipment
• Repair various fixtures and hardware, including but not limited to doors, windows, minor appliance issues, office equipment, lights, etc.
• Test, troubleshoot and perform basic repair on all types of equipment.
• To clean, lubricate, protect and otherwise maintain all tolls and equipment in the hotel.
• Respond and attend to guest repair requests in a timely and professional manner.
• Communicate with the Front Desk and Housekeeping to comprehend what they need and to provide them with information and assistance.
• Work well under pressure situations and exercise good judgement.
• Provide assistance to ensure security of guest room access and hotel property.
• Detail follow-up and reporting of status to chief engineer
• Responsible for checking the swimming pool chemicals in the AM
• Vacuum the pool as needed daily.
• Assist in maintaining all areas of general building upkeep.
• Responsible for the grounds and parking lot upkeep.
• Maintain a clean and neat work area.
• Must be aware and practice all emergency and safety procedures.
• Responsible to always carry a radio. All pages must be returned within 15 minutes from time of receipt.
• Responsible to always carry the ALICE device and to use it properly as per the hotel’s local operating procedures to ensure completion of each ticket.
• Completes any additional duties as designated by the chief engineer or the manager on duty.

Additional Job Information/Anticipated

Pay Range

PHYSICAL REQUIREMEMTS:

• Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 75 lbs. occasionally
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• Ability to talk on the radio to receive and place calls to fulfill requests
• Ability to focus attention on details, speed and accuracy.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
• Must be able to work in a fast paced and customer service-orientated environment; to perform duties under pressure and meet deadlines in a timely manner and work overtime when needed.

OTHER REQUIREMENTS:

• Understand and operate basic electrical and plumbing
• Painting and dry wall
• Ability to prioritize and organize work assignments.
• Ability to communicate effectively in English with guests, management and colleagues.
• Refrigeration and Air Conditioning/HVAC experience a plus.
• Must have open availability including days, nights, weekends and holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.