Accounts Receivable Collection Clerk

We are seeking a detail-oriented and proactive Accounts Receivable Collections Specialist to join our finance team. This individual will be responsible for managing and collecting overdue accounts, ensuring timely payment from clients, and maintaining accurate financial records. The ideal candidate will have strong communication skills, a customer-focused attitude, and experience in accounts receivable and collections.

Key Responsibilities:

• Manage Accounts Receivable: Review and monitor aging reports to identify overdue accounts and prioritize collections efforts.
• Collections Process: Initiate and maintain contact with clients via phone, email, or written correspondence to collect overdue payments.
• Payment Negotiation: Work with customers to resolve payment issues, including negotiating payment plans or settlements when appropriate.
• Dispute Resolution: Handle customer inquiries regarding billing and payment discrepancies and work to resolve any issues in a timely manner.
• Document Account Activity: Keep detailed records of all communications, payments, and outstanding balances for each account.
• Reporting: Provide regular reports to management regarding the status of overdue accounts and collection efforts.
• Maintain Customer Relationships: Build and maintain positive relationships with customers to ensure a smooth collection process while preserving customer satisfaction.
• Compliance: Ensure all collection activities comply with company policies, industry regulations, and legal requirements.
• Account Reconciliation: Work with the accounting department to reconcile and update customer accounts as payments are received.

Qualifications:

• High school diploma or equivalent required. Associate’s or Bachelor’s degree in accounting, finance, or a related field preferred.
• Minimum of 2 years of experience in accounts receivable, collections, or related fields.
• ​Strong knowledge of accounts receivable procedures.Profic
• ient in accounting software and Microsoft Office Suite (Excel, Word, etc.).Excell
• ent written and verbal communication skills.Detail
• -oriented with strong organizational skills.Abilit
• y to handle difficult conversations with professionalism and tact.Strong
• negotiation and problem-solving skills.
• Compe

n

sation: $24 to $26 an hourSalary

is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.