What are the responsibilities and job description for the Office Manager position at Soni?
The Office Manager plays a crucial role in overseeing the administrative, financial, and operational tasks of a landscaping company. This position requires excellent organizational skills, the ability to manage office tasks, and a strong understanding of the landscaping industry. The ideal candidate will ensure smooth office operations, support the management team, and assist with scheduling, client communications, invoicing, and more.
Key Responsibilities:
Administrative Support:
- Answer phone calls, emails, and in-person inquiries from clients, vendors, and employees.
- Manage office supplies, equipment, and filing systems.
- Organize and maintain customer files, contracts, and service records.
- Assist with payroll and employee timesheets.
Client and Vendor Relations:
- Schedule appointments and site visits for the landscaping team.
- Communicate with clients regarding project updates, invoices, and service schedules.
- Coordinate with suppliers and vendors for materials and equipment.
Scheduling & Operations:
- Create and maintain work schedules for landscaping crews.
- Coordinate and ensure timely completion of landscaping projects.
- Track service requests and project timelines to ensure deadlines are met.
Financial Management:
- Prepare and send invoices to clients, follow up on overdue payments.
- Assist in budgeting, cost tracking, and expense management.
- Monitor project costs and ensure they align with the budget.
Human Resources:
- Assist with hiring, onboarding, and training new employees.
- Maintain employee records and track performance.
- Ensure compliance with company policies and procedures.
Office Systems & Technology:
- Manage office software, including CRM and scheduling tools.
- Maintain accurate records in digital systems and databases.
- Help implement new office technologies to improve efficiency.
Marketing and Business Development:
- Assist with marketing efforts, including social media, advertising, and customer outreach.
- Help generate quotes and proposals for prospective clients.
- Maintain positive client relationships to encourage repeat business.
Qualifications:
Experience:
- Prior experience in office management, customer service, or administrative roles, preferably in the landscaping or construction industry.
- Public notary preferred, or ability to obtain within 90 days.
Skills:
- Strong organizational and multitasking skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Quickbooks required.
- Knowledge of landscaping services and terminology is a plus.
- Excellent verbal and written communication skills.
Education:
- High school diploma or equivalent; Associate’s or Bachelor’s degree in Business Administration, Management, or a related field preferred.
Compensation: $25 to $28 an hour
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
Salary : $25 - $28
