What are the responsibilities and job description for the General Manager position at Sonic Drive-In | Munson Restaurant Group?
We're hiring a General Manager! As our General Manager, you’ll never be bored.
You’ll be responsible for making sure our Sonic restaurant runs smoothly.
We offer:
- Competitive compensation.
- A great work atmosphere.
Essential General Manager restaurant job duties are listed below:
- Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties.
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
- Completes and maintains all drive-in restaurant employment related records and payroll records.
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels.
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
- Develop and implement a marketing plan.
Additional General Manager Requirements:
- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
- Required to work a minimum 5 day workweek.
- Knowledge of recruiting, interviewing and selection practices.
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
- Leadership and supervisory practices and skills; effective verbal and written communication skills.
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
- Problem solving, decision-making and conflict-resolution skills.
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
Benefits:
- Vacation and Sick Pay.
- Employer paid Short Term Disability and Long Term Disability.
- Opportunity to particpate in our employer subsided insurance programs: Medical, Dental, Vision.
- Opportunity to particpate in other voluntary coverages: Accident, Critical Illness, Ad&D, Term Life.
REQUIREMENTS
- Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Great leadership skills
- Familiarity with restaurant management software
- Demonstrated ability to coordinate a staff
The Munson Restauarant Group LLC is one of the fastest growing Inspire Brands franchisees hosting Sonic Drive In, Buffalo Wild Wings, and Buffalo Wild Wings GO locations in Pennsylvania, New Jersey, New York, and Connecticut.
Apply today to be part of our growing team!
Many SONIC Drive-In restaurants are owned and operated by an independent franchisee. Each SONIC franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “SONIC,” “SONIC Drive-In,” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the SONIC Drive-In restaurant to which you are applying. Nothing on this site should be construed as Sonic Franchising LLC or its affiliates being involved in or having control over a franchise employee’s terms and conditions of employment. Neither Sonic Franchising LLC nor its affiliates have access to franchisees’ employment records. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. SONIC and its franchisees are equal opportunity employers.
