What are the responsibilities and job description for the Assistant Manager position at Sonic Drive-In?
There are two kinds of people in this world: those who work at SONIC and those who wish they did. The former group gets to collaborate with talented individuals, earn competitive pay, and wear the iconic uniform.
Assistant Manager Role
The Assistant Manager is a crucial role that supports the General Manager in overseeing drive-in operations. This includes training and guiding other employees to ensure exceptional food quality, cleanliness, and efficiency.
Key Responsibilities:
- Manage, train, and monitor Team Members, Carhops, and Skating Carhops
- Direct and assign employees as needed to meet operational standards
- Adhere to and monitor employee compliance of the employee handbook, policies, and practices
- Perform opening and closing duties
- Monitor and adjust staffing levels, inventory levels, and food cost control
- Complete weekly inventory as needed
- Assist with administrative duties, including maintaining files and records
The Assistant Manager plays a vital role in reinforcing a customer-centric mentality and ensuring all employees prioritize guest satisfaction.
Requirements:
- Ability to work irregular hours, nights, weekends, and holidays
- General knowledge of the restaurant industry or retail operations
- Minimum six months of restaurant management experience (QSR) or one year entry-level retail management experience
- Experience running shifts without supervision
- Effective communication skills; basic math, reading, and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Preferred Qualifications:
- Friendly and approachable individuals who enjoy providing excellent customer service
- Professional individuals who value people and demonstrate respect for others
- Team players willing to meet and exceed drive-in goals and objectives
- Strong leadership skills with the ability to motivate and lead team members
At SONIC, we strive to create an exceptional experience for our guests. If you're passionate about delivering outstanding customer service and working collaboratively with talented individuals, we encourage you to apply today.
SONIC and its independent franchise owners are Equal Opportunity Employers.
