What are the responsibilities and job description for the Customer Ambassador position at Sonic Drive-In?
Join Our Team as a Carhop!
Sonic Drive-In is excited to announce that we're hiring Carhops! As a Carhop, you'll play a vital role in ensuring that every guest has a positive experience at our drive-in. You'll be the face of our brand, providing a warm, friendly, and fast experience to every guest. If you're passionate about delivering exceptional customer service and are eager to take on new challenges, we want to hear from you!
About the Job
Your primary responsibility as a Carhop will be to provide every guest with a SuperSONIC experience by:
Key Qualities
To be successful as a Carhop, you will need to possess the following qualities:
Sonic Drive-In is excited to announce that we're hiring Carhops! As a Carhop, you'll play a vital role in ensuring that every guest has a positive experience at our drive-in. You'll be the face of our brand, providing a warm, friendly, and fast experience to every guest. If you're passionate about delivering exceptional customer service and are eager to take on new challenges, we want to hear from you!
About the Job
Your primary responsibility as a Carhop will be to provide every guest with a SuperSONIC experience by:
- Delivering a warm, friendly, and fast experience to every guest
- Being a menu genius and helping SONIC customers navigate all customizable combinations
- Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
- Maintaining SONIC safety and sanitation standards
Key Qualities
To be successful as a Carhop, you will need to possess the following qualities:
- Contagiously positive attitude (You are a SONIC Brand Ambassador)
- Ability to remain calm, especially in tough situations
- Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
- Eagerness to learn and grow
- Team mentality and willingness to help where needed
- Effective communication skills; basic math and reading skills
- Willingness to work flexible hours; night, weekend, and holiday shifts