What are the responsibilities and job description for the Customer Experience Specialist position at Sonic Drive-In?
About This Role
This dynamic position plays a vital part in delivering an exceptional customer experience at SONIC Drive-In.
- Prepare menu items to meet our high standards
- Collaborate with the team to drive results and set new records
- Foster open communication to build a cohesive team culture
- Provide personalized service to customers, guiding them through our menu options
- Ensure compliance with health and safety protocols to safeguard our guests and team
Requirements:
- A proactive attitude that sets the tone for a positive work environment
- Ability to navigate complex situations with ease and poise
- Capacity to bounce back from obstacles and continue delivering excellent results
- Commitment to continuous learning and professional growth
- Strong organizational skills to manage multiple priorities and deadlines
- Empathy and understanding to create a supportive team atmosphere
- Basic math and literacy skills to execute job duties accurately
- Flexibility to adjust schedules as needed, including evenings, weekends, and holidays
Compensation Package:
A competitive hourly rate of $11-$12, plus opportunities for advancement and growth
More About Us:
SONIC Drive-In values diversity and inclusion, striving to provide equal opportunities for all employees.
Our individual franchise organizations maintain their independence and make their own hiring decisions.
Salary : $11 - $12
