What are the responsibilities and job description for the Guest Experience Coordinator position at Sonic Drive-In?
What We're Looking For
We're on the hunt for a highly skilled and dedicated individual to join our team as a Carhop. If you're passionate about delivering exceptional customer service and are eager to take on new challenges, we want to hear from you!
As a Carhop, you will play a vital role in ensuring that every guest has a positive experience at our drive-in. You'll be the face of our brand, providing a warm, friendly, and fast experience to every guest. If you have a contagious positive attitude, are able to remain calm in tough situations, and have a resilient spirit, we want to hear from you!
About the Job
Your primary responsibility as a Carhop will be to provide every guest with a SuperSONIC experience by:
Key Skills
To be successful as a Carhop, you will need to possess the following skills:
We're on the hunt for a highly skilled and dedicated individual to join our team as a Carhop. If you're passionate about delivering exceptional customer service and are eager to take on new challenges, we want to hear from you!
As a Carhop, you will play a vital role in ensuring that every guest has a positive experience at our drive-in. You'll be the face of our brand, providing a warm, friendly, and fast experience to every guest. If you have a contagious positive attitude, are able to remain calm in tough situations, and have a resilient spirit, we want to hear from you!
About the Job
Your primary responsibility as a Carhop will be to provide every guest with a SuperSONIC experience by:
- Delivering a warm, friendly, and fast experience to every guest
- Being a menu genius and helping SONIC customers navigate all customizable combinations
- Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
- Maintaining SONIC safety and sanitation standards
Key Skills
To be successful as a Carhop, you will need to possess the following skills:
- Contagiously positive attitude (You are a SONIC Brand Ambassador)
- Ability to remain calm, especially in tough situations
- Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
- Eagerness to learn and grow
- Team mentality and willingness to help where needed
- Effective communication skills; basic math and reading skills
- Willingness to work flexible hours; night, weekend, and holiday shifts
