What are the responsibilities and job description for the Management Role position at Sonic Drive-In?
Job Overview
The SONIC Drive-In Assistant Manager plays a vital role in the success of our restaurants. Reporting directly to the General Manager, you will be responsible for assisting in the daily operations of the restaurant, ensuring that guests receive quality food and service in a clean, safe, and efficient manner.
Key Responsibilities
- Hiring, training, supervising, managing, directing, and developing Great People to deliver exceptional guest experiences.
- Making every guest a repeat customer by ensuring they leave satisfied.
- Helping employees understand their role in the big picture and sharing the 'why' behind tasks.
- Celebrating team successes and coaching for better performance.
- Setting clear expectations and providing continuous feedback throughout shifts.
- Creating an upbeat positive atmosphere during shifts that makes work fun.
- Managing the majors: food and paper, labor, and guest service.
- Maintaining and enforcing SONIC safety and sanitation standards.
- Relentlessly complying with all federal, state, and local laws and regulations.
Requirements
- Excellent leadership and communication skills.
- High standards for self and the team.
- A positive attitude, especially during rushes or stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Effective communication skills; basic math and reading skills.
- Willingness to work irregular hours, including nights, weekends, and/or holidays.
