What are the responsibilities and job description for the Team Lead position at Sonic Drive-In?
Job Overview
Sonic Drive-In seeks a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will be responsible for assisting the General Manager in managing the daily operations of the restaurant.
Key Responsibilities:
- Hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest.
- Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time.
- Helping employees understand the big picture and their role by sharing the 'why' behind tasks.
- Celebrating team successes and coaching for better performance.
- Setting clear expectations and providing continuous feedback throughout shift.
- Creating an upbeat positive atmosphere during the shift that makes work fun.
- Managing the majors: food and paper, labor, and guest service.
- Maintaining and enforcing SONIC safety and sanitation standards.
- Relentlessly complying with all federal, state, and local laws and regulations.
About You:
- Excellent leadership and communication skills.
- High standards for self and the team.
- Positive attitude, especially during rushes or stressful situations.
- Resiliency - trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Effective communication skills; basic math and reading skills.
- Willingness to work irregular hours, including nights, weekends, and/or holidays.