What are the responsibilities and job description for the Central Station Operators- Alarm Monitoring and Customer Service position at Sonitrol Great Lakes?
Job Description
Job Description
Client Support / Alarm Monitoring Operator 3rd shift Opportunity
15 / hour starting pay plus $1 Shift Premium for hours worked between 6pm and 7am.
At Solucient Security , we serve our clients 24 hours a day, 7 days a week 365 days a year. This full-time opportunity is located at our convenient corporate headquarters at 7241 Fenton Road in Grand Blanc, Michigan. We are currently hiring a second and third shift team member with flexibility to back-up other shifts as needed. The ability to work weekends and holidays are a must. Open Availability is a big plus!
- Third Shift Hours Span from 10pm-6am
As a Client Support Associate specializing in alarm monitoring, you will be joining a team of dedicated, skilled professionals who are committed to our client's complete satisfaction. As a member of the Central Station Monitoring team, you will be the one informing customers of verified alarms, when help is on the way or working with them, offering solutions to ensure they feel their needs have been met.
No industry experience is necessary. We provide you with an extensive 4-week paid training to give you the skills needed to handle emergency alarms, procedures, and protocols to protect life and property. Our next training class starts soon so do not delay your application.
What awaits you :
What you need to make an impact :
Qualifications :
Solucient Security Client Support Associates work in our state-of-the-art alarm monitoring center. Our highly trained and customer-driven team provides focused monitoring on burglary, fire and medical alarms for both residential and commercial customers. We pride ourselves in verifying, communicating and documenting alarm signals with a commitment to the highest standards of service for our customers and the community.
What are YOU Waiting for? Apply Now!
If you feel this position aligns with your skills, abilities, experience, and most of all your career aspirations- apply now! Your initial application will take less than 3 minutes to complete and will be directly uploaded to our Talent Team.
Successful pre-employment background check and drug test are required.
Solucient Security is an Equal Opportunity Employer and a drug-free workplace.
EEO Policy : Solucient Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ______________________________________________________________________
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sonitrol Great Lakes / Solucient Security is an Equal Opportunity Employer and a drug-free workplace. A successful pre-employment background check and drug test are required. Due to security licensing requirements, a felony free background is required.
Salary : $15 - $40
