What are the responsibilities and job description for the Outside Services Lead position at Sonnenalp Hotel?

Job Description

The Sonnenalp Club is looking for a Full-time Seasonal Outside Services Team Leader.

Pay : $17.50 per hour plus tips

Typical Schedule : 5 days per week

Primary Purpose of Position : Assist the Head Golf Professional and 1st Assistant Golf Professional with management of all day-to-day Outside Service Team operations. Duties of the position shall be preformed with a commitment to provide “world class” service to all members and guests.

Essential Duties and Responsibilities :

Provide sincere and courteous service to all members and guest during all interactions.
Lead the Outside Service Team to ensure “world class” service is given to all members and guests daily.
Lead the Outside Service Team with overall upkeep of the clubhouse, cart storage area and parking lot.
Lead the Outside Service Team with the setup and execution of golf tournaments.
Ensure the Outside Service Team is maintaining the cart staging and bag drop areas in a neat an orderly fashion.
Assists in educating players regarding course policy, speed of play and so forth.
May direct start of golf play.
Preforms practice range maintenance such as : practice golf ball inventory over the course of the day.
Maintains accurate records of guests renting golf clubs and services the guest who is renting clubs.
Assists in managing golf car fleet as it relates to regular maintenance, and ensuring repairs are completed in a timely manner.
Assists with orientation and training given to new Outside Service Team members. Works with Head Golf Professional and 1st Assistant Golf Professional to develop ongoing training programs.
Assists with Food & Beverage activities as needed.
Incorporates safe works practices in job performance.
Regular & reliable attendance.
Preforms other duties as required.

Education / Experience :

High School Diploma; one (1) year related experience and / or training.

Experience at a high-end Private Club or Resort preferred

Special Skills / Equipment :

Valid Driver’s License Required

Basic computer skills

Maintain certification in First Aid and CPR training

Well organized and detail oriented

Essential Physical Requirements :

Frequent reaching, standing, walking, stooping, kneeling, crouching, and balancing

Able to stand and / or walk for duration of shift

Able to lift and / or move up to 50 lbs and occasionally lift and / or move more than 100 lbs

Employee Conduct :

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests, members and vendors.

Benefits :

Resort Discounts at Club & Hotel

Playing and practicing privileges

Use of Sonnenalp Club Fitness facility

Uniform

Meal while on duty

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.

Salary : $18

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Outside Services Lead

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