What are the responsibilities and job description for the Consult Experience Specialist position at Sono Bello?
Job Description
Job Description
Sono Bello is America's top cosmetic surgery specialist, with 185 board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.
Key Responsibilities :
- Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
- Provide exceptional customer service throughout the patient's journey, maintaining a professional and positive demeanor.
- Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
- Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
- Collaborate with team members to identify patient success stories for online endorsements.
- Assist with patient inquiries and follow-ups, both pre-and post-operative.
- Support cross-selling of additional services by preparing quotes and consent forms, as needed.
Required Qualifications :
Compensation & Benefits :
At Sono Bello, we value our team members as key to our success. We offer :
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.
For applicants located in CA : link
Salary : $45,000 - $57,000
