PCC Training Manager

The Manager, Sales Learning & Development is responsible for enabling and supporting efficient day-to-day center operations of a multi- physician cosmetic surgery practice. You will partner with our Field Leadership Team to ensure new and existing PCC team members are equipped to provide a great patient experience and achieve all sales goals and KPI success metrics. You will need a passion for training and planning, experience as a Sono Bello PCC, as well as strong communication skills.

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

• Designing and implementing high quality onboarding programs for all new PCCs
• Building and executing against a roadmap to continuously improve Sono Bello PCC training
• Creating and managing the PCC Mentor program, a network of in-center PCCs trained to support new PCC training
• Includes vetting mentor nominees, training mentors to train, tracking and scheduling mentor training, processing training bonuses and monitoring mentors for good standing.
• Working with Director of Leadership Training to design and implement a PCC continuing education program to address existing team member skills gaps, and the development of high potential PCCs/Mentors
• Ensuring launched company initiatives are incorporated into training materials to reinforce changes/new processes & tools.
• Participating in Field Leadership Team talent management reviews
• Participating in the interview process for key center lead roles, as needed
• Travel Required – up to 75%
  
  

EDUCATION AND EXPERIENCE REQUIRED:

• More than one year in a Sono Bello PCC role
• High School Diploma, GED or higher
• Equivalent combination of education and experience
  
  

REQUIRED SKILLS AND ABILITIES:

• Familiarity with traditional and modern training methods including mentoring, coaching, e-learning, workshops, and micro boost learnings.
• Ability to analyze data in order to influence results/KPI performance.
• Passion for developing people and
• Passion for training
• Excellent verbal and written communication
• Strategic planning skills
• Empathy & Transparency
• Bias for action
  
  

TRAVEL REQUIREMENT:

This role requires up to 50-75% of nationwide travel based on business needs.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

Compensation package includes: $130k base salary, plus $20k bonus. Total compensation ranges between $130k-$150k , based on KPI/goal achievement.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays #L-MW1