Business System Analyst - Thermoformed & Flexible Packaging (TFP)

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

The Business System Analyst is responsible for supporting the analysis, design, development, and implementation of business systems and processes. This role involves working closely with various departments to understand their needs and translate them into technical requirements. This position will assist in the development and maintenance of system documentation and provide support for system users.

What You'll Be Doing

• Analyze Business Requirements: Collaborate with stakeholders to gather and document business requirements for new systems or enhancements to existing systems.
• System Design and Implementation: Assist in the design, development, testing, and implementation of business systems functionality, ensuring they meet the specified requirements.
• User Support and Training: Provide support to system users, including troubleshooting issues and conducting training sessions to ensure effective use of the systems.
• Documentation: Develop and maintain comprehensive system documentation, including user manuals, process flows, and technical specifications.
• Continuous Improvement: Identify opportunities for process improvements and system enhancements to increase efficiency and effectiveness.
• Collaboration: Work closely with IT and other departments to ensure seamless integration of business systems with other organizational processes.
  
  

This position can be based in our Charlotte, NC (Uptown) or Chicago, IL area.

We’d Love To Hear From You If

• Educational Background: Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Business Skills: Background in Print and Packaging manufacturing industry functions and processes is a plus.
• Technical Skills: Basic understanding of business systems and software applications. Familiarity with SQL, programming with scripting languages, data analysis tools, and ERP systems (particularly ePS Radius) is a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
  
  

This is a progression level position

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement
  
  

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.