What are the responsibilities and job description for the Shift Leader position at Sonoma Enterprises?
Summary of Position:
As Shift Leader, you will be responsible for:
- Supervising a staff of 4 or more employees on each shift
- Training, coaching and development of Pizza’olos
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality
- Executing administrative duties including balancing of cash drawers, inventory counts, and food safety standards
- Ensuring each guest is served courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude from our Pizza’olos
- Operating a cash register
- Ensuring the correct tools & procedures are used to prepare, build and present perfect food
- Serving food that meets our quality standards
- Maintain a clean, neat and well-stocked area so you are ready to serve guests
Qualifications:
- A high school diploma or University degree preferred
- Strong customer service skills
- Strong communication & writing skills
- Ability to calculate and analyze data
- Good personal grooming
- Good cash handling skills
- Stand up for 8 hours
- Able to lift 35-50 pounds
- Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
- Foodservice Management preferred
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