Quality Manager (RN)

Summary: 

The Quality Manager manages organization wide Performance Improvement and consults in a variety of hospital processes, including Risk and Physician Practice Patterns Analysis / Peer Review. The Quality Manager coordinates the integration of all activities of patient care services into a performance improvement process resulting in maximum quality care.

Experience and Qualifications

Prior experience demonstrating skills in verbal and written communication, organization, supervision, and setting priorities is required. Demonstrated ability to plan, organize, and implement a comprehensive Quality Management Program.            

• Five years of clinical nursing experience in an acute hospital setting.
• Three years’ experience in the Quality Management healthcare field.
• Three years’ experience in an administrative or supervisory healthcare position.
• Membership in one or more professional associations/organizations relevant to healthcare quality.

Education, Licensure and/or Certifications

• Current Registered Nurse license as issued by the California Board of Registered Nursing.
• Bachelor’s Degree required (Nursing, Healthcare Administration, Public Health or other equivalent field). Master’s degree preferred.
• Certified Professional in Healthcare Quality or eligible and willing to become certified.

Knowledge/Skills/Abilities Required:

Possess personal characteristics associated with a competent, confident, and diplomatic manager of people. Has the demonstrated ability through past experience to plan, organize, and implement a comprehensive, integrated, organization wide Performance Improvement Program. Interpersonal relationship skills that support the effective facilitation of organization wide team activities. Conceptual and critical-thinking skills that support independent work habits, program design and implementation, data management methodology, etc. Knowledge of current regulatory agency requirements, standards and regulations (JCAHO, DHS, IMQ, CMS, etc.). Ability to aggregate, analyze, display and present data relative to organization-wide performance improvement activities. Excellent oral and written communication and presentation skills. Facilitator, change agent and educator.

Equipment Knowledge Required:

Basic computer skills, knowledge of information management systems, data collection and integration functions, etc.

Physical Demands:  While performing the duties of this job, the position is frequently required to do the following:

• Stoop, kneel, crouch, reach, and stand for sustained period of time.
• Walk, push, pull, lift, carry objects from a lower to higher position or horizontally from position to position or otherwise move objects.
• Feel sizes, shapes, temperatures, and textures by touching with skin, particularly that of the fingertips.
• Express or exchange ideas orally and potentially loudly, accurately, or quickly.
• Perceive the nature of sound with no less than a 40 db loss @ 1000 Hz and 2000 Hz with or without correction.
• Exert up to 100 pounds of force occasionally, and/or up to 20 pounds of force frequently.
• Minimum standard of visual acuity with or without correction.
• While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

Work Environment: 

Must be available for scheduled medical staff meetings. Work environment often consists of frequent interruptions and priority shifts.

Safety Requirements:

Employees are responsible for all aspects of the hospital safety and health program including compliance with safety rules and regulations, remedying unsafe working conditions, and for continuously practicing safety while performing duties.

Salary : $120,000 - $130,000