What are the responsibilities and job description for the Clinical Laboratory Supervisor position at Sonora Quest Laboratories?
Job Description
The Patient Services Team Lead plays a vital role in ensuring the smooth operation of our clinical laboratory. This position requires a strong leader who can motivate and guide team members to deliver exceptional patient care, maintain quality standards, and drive process improvements.
Main Responsibilities
Requirements
The Patient Services Team Lead plays a vital role in ensuring the smooth operation of our clinical laboratory. This position requires a strong leader who can motivate and guide team members to deliver exceptional patient care, maintain quality standards, and drive process improvements.
Main Responsibilities
- Provide direct supervision and guidance to phlebotomists and ancillary staff.
- Develop and implement training programs to enhance employee skills and knowledge.
- Collaborate with management to identify areas for process improvement and develop solutions.
- Monitor and report on quality metrics, performance indicators, and customer satisfaction.
Requirements
- Bachelor's degree or equivalent experience in a related field.
- Minimum two years of experience in phlebotomy or test management, preferably in a clinical laboratory setting.
- Strong knowledge of laboratory procedures, quality assurance principles, and regulatory requirements.
- Excellent leadership, communication, and problem-solving skills.
