What are the responsibilities and job description for the Laboratory Operations Manager position at Sonora Quest Laboratories?
Job Overview
The position of Patient Services Team Lead is a critical role within the clinical laboratory. As a key member of the team, you will be responsible for overseeing daily operations, ensuring seamless communication between departments, and providing exceptional patient care. This is an excellent opportunity to showcase your leadership skills, technical expertise, and commitment to quality service.
Key Responsibilities
Requirements
The position of Patient Services Team Lead is a critical role within the clinical laboratory. As a key member of the team, you will be responsible for overseeing daily operations, ensuring seamless communication between departments, and providing exceptional patient care. This is an excellent opportunity to showcase your leadership skills, technical expertise, and commitment to quality service.
Key Responsibilities
- Manage daily schedules of assigned staff to ensure efficient workflow.
- Develop and implement process improvements to enhance patient satisfaction and quality outcomes.
- Mentor and coach phlebotomists and ancillary staff to increase employee engagement and skill level.
- Collaborate with management to control expenses, track supply usage, and support waste reduction initiatives.
Requirements
- Bachelor's degree or equivalent experience in a related field.
- Minimum two years of experience in phlebotomy or test management, preferably in a clinical laboratory setting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently, prioritize tasks, and meet deadlines.
