Student Accounts Advisor

Description :

Looking for a new opportunity where you can make a difference and grow your career at the same time?

Look no further...

We're Sonoran Desert Institute, and we are seeking an experienced Student Accounts Advisor to join our dynamic team.

Our story :

Sonoran Desert Institute (SDI) has been changing lives since 2000. As a DEAC accredited school, our mission is to provide students with current, industry-driven, quality education, delivered through online distance education and practical applications. SDI is an employee-owned company creating a culture with an ownership mentality at the foundation. We believe in rewarding our employees through the success of the institution. Come be a part of a dynamic organization with the ability to impact the lives of others through education.

What you will be doing :

The Student Accounts Advisor is responsible for ensuring the accuracy of all student accounts by coordinating the setup, collection, payments, stipends, and refunds that occur throughout the student life cycle. In this vital role, you will play an integral part in managing and maintaining accurate financial records for student accounts, ensuring efficient billing and collection of tuition, fees, and other charges. Your meticulous attention to detail, strong organizational skills, and exceptional customer service abilities will contribute to the seamless operation of the Finance Department.

• Complies with all Federal, State, accreditation, and institutional policies and procedures
• Coordinates payment plans with students for balances owed to school
• Ensures all charges and payment transactions are processed and recorded properly on a daily basis
• Posts all funds received in a timely manner
• Processes all employer scholarship and 529K plan documents / invoices
• Schedules credit balance stipends and refunds
• Assists as needed in identifying and scheduling refunds due to students for withdrawal, credit load reduction, or dropped courses
• Maintains student account records
• Processes refund and stipend checks on a timely and compliant basis
• Maintains knowledge of SDI's pricing model and refund policies
• Communicates daily with students via phone and email communication, for all cash, scholarship or employer sources of funding, while providing exceptional customer service
• Assists with file reviews, audits and other regulatory requirements as needed
• Collects necessary documentation for completion of files
• Processes pending charges and tuition waivers
• Updates all necessary systems with pertinent student information
• Collects on prior balances by coordinating student payments
• Ensures accuracy and timeliness of billing
• Performs balance sheet account reconciliations as directed
• Other duties as assigned

What we offer :

Requirements :

What we are looking for :

Sonoran Desert Institute is an Equal Opportunity Employer . It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.

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