Product Manager, Global Ecommerce

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This is a full-time position with flexibility to work from a US-based Sonos office or remotely from the following metropolitan areas : Los Angeles, San Francisco, Santa Barbara, Seattle, Austin, New York or Boston.

LI-Remote

We are seeking a Product Manager to join our Global Ecommerce team to help deliver our roadmap of site enhancements, conversion rate optimization tests, and new functionality that engage our users, drive demand for our products, and create lifetime value through repurchase and engagement.

What You'll Do

The Product Manager will report to our Sr. Manager of Product Management and collaborate deeply with cross-functional partners to consistently improve and enhance the sonos.com experience for our users. The day-to-day can vary, but will include a mix of the following activities.

Roadmap development : Identify customer problems to solve using a blend of data analysis, heuristic analysis, market research, and customer feedback. Prioritize features to build based on an assessment of impact vs. effort. Author clear user stories and detailed requirements; use these to guide technical development

Data Analysis and Reporting : Establish key metrics that you'll use to evaluate success of features on our roadmap. Analyze qualitative and quantitative data to rapidly test, measure, and iterate on your work

Roadmap Delivery : Mobilize engineering teams to deliver our roadmap of site enhancements, feature improvements, 3P technology integrations, and experimentation. Provide regular updates on progress and priority, ensuring alignment around the vision for the site experience

Experience Design : Partner with our internal UX / UI designer or manage external design agencies to deliver assets (including prototypes and design studies) that address your user insights / feature requirements with design solutions

Optimization : Monitor and validate performance with experimentation approaches that validate impact and enable further optimization

What You'll Need

Basic Qualifications

Bachelor's degree and 3 years of experience working in product management, product design, software development or a related field

3 years of experience shipping features for web, ecommerce or other software products with clear ownership of engagement or commercial goals

3 years of experience with Google Analytics (GA4), Content Square, Tableau, Optimizely or similar data analysis tools

You have experience as project or program manager but you ground some of your approaches in traditional product thinking, with the capacity to bend the rules when needed.

Innate curiosity and ability to thrive in an ambiguous and rapidly changing environment.

Ability to communicate complex ideas clearly and effectively to leadership and other stakeholders.

Preferred Qualifications

Past experience working in digital marketing, ecommerce, or technical roles a plus

Familiarity with Sanity or React-based headless CMS platforms a plus

Experience managing complex, highly cross-functional projects with integrity and transparency

Familiarity with Marketplaces management platforms such as Channel Engine, Channel Advisor, or another equivalent platform

Experience with Google docs (collaboration), Jira (issue and work tracking), and Confluence (documentation)

You have a technical aptitude and an insatiable appetite for staying up to date with web and digital technology

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.

Visa Sponsorship : Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between :

95,000 and $105,100

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including :

Medical, Dental, and Vision Insurance

A 401(k) plan with company matching and immediate vesting

An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

80 hours of sick time upon hire, refreshed annually

Up to 12 paid holidays per calendar year

12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy

Company-paid Disability, Life, and AD&D Insurance

Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

Mental health benefits to support your holistic well-being

A generous employee discount program & Sonos Radio HD - on us!

For a holistic overview of our benefits, please visit sonosbenefits.com .

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Notice to U.S. Job Applicants : Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement . Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Salary : $95,000 - $105,100