What are the responsibilities and job description for the Head of Public Relations Job at Sonova Group in Aurora position at Sonova Group?

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You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter : Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people's lives through your work, this is the place for you.

Join Sonova. Create sense.

Head of Public Relations

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products; we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Location : Hybrid - Aurora, IL

Position : Head of Public Relations Manager – Phonak - US

Phonak, a global leader in hearing technology solutions, is seeking an innovative and strategic Head of Public Relations for its US division. This role will lead the development and execution of PR strategies to enhance brand visibility, strengthen corporate reputation, and position Phonak as a thought leader in hearing health. Reporting directly to Phonak Headquarters' PR function, this role will ensure all US PR activities align with global strategies and initiatives while tailoring communications to the US market.

Responsibilities : Strategic Planning :

Develop and execute a comprehensive PR strategy that aligns with business objectives and reinforces Phonak’s leadership in hearing technology.
Identify and capitalize on emerging industry trends and media opportunities.

Media Relations :

Build and maintain strong relationships with key media outlets, journalists, influencers, and industry stakeholders.

Serve as the primary spokesperson for Phonak US, handling media inquiries and ensuring consistent messaging.

Content Development :

Oversee the creation of press releases, media kits, op-eds, and thought leadership pieces.

Collaborate with the Social Media (SoMe) team to amplify PR initiatives across digital channels.

Crisis Management :

Develop and execute crisis communication plans to protect and maintain the brand and company’s reputation.

Act as a trusted advisor to executive leadership during sensitive situations.

Advocacy & Partnerships :

Work closely with Phonak’s advocate / ambassador programs to elevate authentic brand storytelling.

Collaborate with external partners and advocacy groups to drive awareness campaigns.

Measurement & Reporting :

Establish KPIs to measure the success of PR campaigns.

Provide regular reports and insights to senior leadership, showcasing results and areas for improvement.

In this role, you will be required to report to our office in Aurora, IL, weekly.

More about you :

Education & Experience :

Bachelor’s degree in Communications, Public Relations, Marketing, or a related field; Master’s degree preferred.

Minimum 8-10 years of experience in public relations, preferably within the healthcare, technology, or consumer goods sectors.

Proven track record in developing and executing successful PR campaigns.

Exceptional written and verbal communication skills.

Strong media relations network and experience in managing press events.

Ability to think strategically while managing day-to-day operations.

Skilled in crisis communication and reputation management.

Familiarity with social media platforms and their integration with PR strategies.

Personal Attributes :

Creative thinker with a proactive and results-driven mindset.

Strong leadership and interpersonal skills.

Ability to thrive in a fast-paced, dynamic environment.

Internet Connectivity Requirement : A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality at Sonova.

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

Benefits :

Health Savings, Health Reimbursement, Flexible Spending / Dependent Care Accounts

TeleHealth options

401k plan with company match

Company paid life / ad&d insurance

Company paid Short / Long-Term Disability coverage (STD / LTD)

Accident / Hospital Indemnity coverage

Legal / ID Theft Assistance

PTO (or sick and vacation time), floating Diversity Day, & paid holidays

Paid parental bonding leave

Employee Assistance Program (24 / 7 mental health support hotline, 5 company paid counseling sessions and more)

Robust Internal Career Growth opportunities

Hearing aid discount for employees and family

Internal social recognition platform

D&I focused : D&I council and employee resource groups

This role's pay range is between : $128,000 – 135,000. This role is also commission eligible / bonus eligible.

How we work :

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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Salary : $128,000 - $135,000

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