What are the responsibilities and job description for the Regional Director Hearing Care position at Sonova?
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Regional Director Hearing Care
- Direct sales efforts to achieve revenue targets, Gross Margin, LCM & all applicable sales KPIs, including but not limited to ASP, help rate, and same-day help
- Manage, coach, and develop a team of Hearing Care Professionals and support employees, including selection, hiring, development, and performance management
- Motivate and inspire the team to enthusiastically embrace the policies and procedures of Sonova Audiological Care US
- Ensure all employees are compliant with Sonova and Sonova Audiological Care policies and procedures, local and global, including HIPAA, licensing, and billing requirements of all dispensing employees
- Ensure all employees delivering Sonova Audiological Care patient and sales process including but not limited to Cycle of Sales; BLINK; Audiological requirements
- Work cross-functionally with other leaders to execute all Talent Management initiatives including development, appraisal, succession planning, performance management, and other KPIs such as turnover
- Lead HearMe strategies to improve engagement across the region to achieve a positive sustainable engagement score
- Ensure adherence to all Sonova D&I principals
- Maintain a working knowledge of significant developments and trends in the industry including Competitors Intel, Telehealth, Omnichannel, and online sales
- Partner with Real Estate, Facilities & Branding to execute portfolio management initiatives such as openings, closures, renovations, refreshes, and other capital projects
- Experience in transition and integration of new clinics and employees through acquisition or greenfield
- Maintain and promote a culture that is consistent with the values and vision of AudioNova
- Assist the Senior Director of sales with strategic projects
- Operates in compliance with all local, state, and federal laws
- Other duties and responsibilities as assigned
- Bachelor’s Degree or Equivalent Experience required
- Hearing Healthcare, Medical Retail, Retail
- Excellent professional verbal, written, and virtual communication
- Marketing and promotion experience
- Solid analytic and problem-solving skills
- Strong leadership, coaching, mentorship, and counseling skills
- Multi-unit management experience
- Experience with Microsoft Office and Outlook, especially PowerPoint & Excel
- Minimum 2 to 3 years of relevant multi-unit management experience
- Previous business management experience
- Hearing Healthcare management experience a plus
- Proven marketing, sales, and business growth success within a high-touch customer-focused environment
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
