What are the responsibilities and job description for the Medical Records Clerk position at Sonrava Health?
Overview
The Medical Records Clerk requires handling a large volume of medical records requests for the company and its affiliates. Must process all third-party records request and ensure a records release in on hand from requesting entity for HIPAA compliance.
Responsibilities
- Processes medical record requests received by interoffice mail, fax, US Mail, Email, and personal serve from copy services.
- Retrieves digital and paper patient files, organizes, and produces to requesting party on a timely basis.
- Carefully ensures that documents are correctly filed, positioned, and makes updates to records as necessary.
- Scans paper documents and verifies that scanned documents are clear and legible.
- Coordinates with outside storage vendors to assure safe retrieving and archiving of documents.
- Follows company policies, procedures, and directives.
- Interacts in a positive and constructive manner.
- Ensures compliance with various, State, County and other regulatory requirements.
- Provides clerical support as needed including answering phones, responding to emails, coordinating meetings, handling travel arrangements, sorting mail, and processing vendor statements and invoices.
- Maintains and organizes physical and electronic records by filing, copying, scanning and other related tasks.
- Updates company filing systems and devises new and efficient filing systems and digitizing hard copies of documents as needed.
Qualifications
- Minimum 1 year of health records experience
- Knowledge of HIPAA and confidentiality laws
- Strong attention to detail
- Excellent interpersonal and organizational skills
- Ability to maintain confidentiality of extremely sensitive and confidential patient information
- Proficient in computer programs, including Microsoft Office and Outlook
- Must excel in communication (written & verbal), customer service and can work independently or as part of a team.
- Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and follow though.
- Can problem solve to logical conclusion, demonstrate initiative and is responsible.
