Medical Records Clerk

Overview

The Medical Records Clerk requires handling a large volume of medical records requests for the company and its affiliates.  Must process all third-party records request and ensure a records release in on hand from requesting entity for HIPAA compliance. 

Responsibilities

• Processes medical record requests received by interoffice mail, fax, US Mail, Email, and personal serve from copy services.
• Retrieves digital and paper patient files, organizes, and produces to requesting party on a timely basis.
• Carefully ensures that documents are correctly filed, positioned, and makes updates to records as necessary.
• Scans paper documents and verifies that scanned documents are clear and legible.
• Coordinates with outside storage vendors to assure safe retrieving and archiving of documents.
• Follows company policies, procedures, and directives.
• Interacts in a positive and constructive manner.
• Ensures compliance with various, State, County and other regulatory requirements.
• Provides clerical support as needed including answering phones, responding to emails, coordinating meetings, handling travel arrangements, sorting mail, and processing vendor statements and invoices.
• Maintains and organizes physical and electronic records by filing, copying, scanning and other related tasks.
• Updates company filing systems and devises new and efficient filing systems and digitizing hard copies of documents as needed.

Qualifications

• Minimum 1 year of health records experience
• Knowledge of HIPAA and confidentiality laws
• Strong attention to detail
• Excellent interpersonal and organizational skills
• Ability to maintain confidentiality of extremely sensitive and confidential patient information
• Proficient in computer programs, including Microsoft Office and Outlook
• Must excel in communication (written & verbal), customer service and can work independently or as part of a team.
• Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and follow though.
• Can problem solve to logical conclusion, demonstrate initiative and is responsible.