Accounts Receivable Specialist

Who We Are

With a comprehensive lineup of Vehicle Protection plans, Sonsio offers industry-leading programs that cover Tire Road Hazard Protection, Appearance, Parts & Labor Warranties, Mechanical Advisory, and other critical consumer services. These benefits provide vehicle owners with affordable and valuable coverages to keep their vehicles on the road safely, and also maximize the resale value by keeping the appearance of their vehicles like-new.

Sonsio Vehicle Protection is committed to innovation and excellent customer service. Since our inception in 1984, Sonsio has been a leader in the automotive industry—serving more than 74,000 dealerships, F&I service providers, manufacturers, insurance companies, parts suppliers, retail chains, and many independent retailers across all 50 states, Canada, and Puerto Rico.

We understand the challenges and complexities that our partners face when it comes to offering vehicle protection plans. There is no one-size-fits-all. Every business we help is different and has their own set of challenges. That’s why, when you partner with Sonsio, we work with you to provide a custom solution designed to improve customer acquisition and retention and increase profitability.

And when it comes to managing claims, you don’t have the time or resources to worry about the headaches. Sonsio provides end-to-end support and decades of expertise to give customers the highest quality services with a world-class customer experience.

Base Pay Range:

As an Accounts Receivables Specialist, your essential job functions will include the following:

Accounts Receivable Operations

• Create and process invoices by accurately inputting or uploading source data transferred from business systems.
• Apply correct billing terms and policy details in accordance with individual customer agreements.
• Print and distribute/email invoices in a timely and professional manner.
• Accurately allocate cash receipts to the appropriate invoice or policy.
• Investigate and resolve unidentified or misapplied payments.
• Process monthly statement runs and generates customer statements.
• Ensure all credit notes are properly reviewed and authorized by the appropriate manager.
• Respond promptly and courteously to inquiries from internal departments and external customers.

Reporting & Reconciliation

• Print and distribute a monthly aged trial balance report.
• Monitor accounts receivable aging reports and proactively follow up on balances outstanding over 30 days.
• Reconcile outstanding balances and resolve discrepancies as needed.
• Maintain detailed debtor history files to track all follow-up actions with clients.
• Collaborate with the A/R team and Controller to review the monthly aged trial balance.

Payment Processing

• Process various forms of payment, including EFT/ACH, credit card transactions, stamp returns, and electronic check deposits.

Audit Support

• Research and provide documentation to support external audit requirements.

Process Improvement

• Contribute to the continuous improvement of AR processes by identifying opportunities for increased efficiency, recommending process enhancements, and supporting potential automation initiatives.

Team & Culture

• Be a reliable and collaborative team player who contributes to a positive and supportive work environment. This includes cross-training and backing up other A/R team members.
• Demonstrate personal responsibility and lead by example, aligning with Sonsio’s core values and code of conduct in all interactions.
• Attend department and company meetings as required.

Other Duties as Assigned

Position Requirements

• 2 years Accounting experience preferred.
• High school diploma or GED required, bachelor’s degree in accounting or related field preferred.
• ERP system experience preferred.
• Foundational knowledge of Microsoft Outlook, Word and Excel.
• Strong communication and interpersonal skills with a customer service mindset.
• Proven ability to work both independently and collaboratively within a team environment.
• Excellent time management and organizational skills with the ability to prioritize and manage multiple tasks.
• Detail-oriented with strong problem-solving and follow-up skills.

Competencies Required

• Attention to Detail
• Results Orientation
• Customer Focus
• Learning Agility
• Knowledge Transfer
• Functional Expertise
• Agility
• Initiative

Physical Job Requirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time.

This position is targeted to be closed on:

Why Sonsio: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Sonsio is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

• ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Sonsio’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.