Demo

UX Researcher

Sonsoft Inc
Roseland, NJ Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/19/2025

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

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Job Description

  • Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner.
  • Follows processes and best practices of UCD and Research and contributes to the communication and establishment of UCD processes across projects.
  • Works with internal and external customers (Marketing, Service Technology, end-users and domain experts) to analyze user and business needs
  • Conducts usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing user research.
  • Identifies the appropriate user experience research methods / activities for each project, and is responsible for designing, planning, implementing and communicating the results of these studies to the project teams.
  • Provide input to the User Interface design of applications based upon research findings.
  • Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process
  • Leverage User Experience research and analysis techniques to evaluate product requirements, user interface designs, and product modules or functional areas
  • Participate in the development of schedules by providing estimates regarding individual research tasks. Assist management in project tracking by providing regular, comprehensive status reports and / or project plans.
  • Acts as an internal UX Research consultant providing business and technical guidance on user experience to Development, Product Management and other stakeholders

Qualifications :

  • Proficient at planning for, recruiting, designing, and moderating research activities
  • Capable to scoping research projects and determining appropriate qual / quant methods
  • Experience conducting research throughout an agile software development process.
  • Education :

  • Bachelor's or Advanced Degree in a field such as Cognitive Psychology, Human-Computer Interaction, Human Factors, Engineering Psychology, Computer Science, Technical Communication, or Information Design
  • 5 years of UX research experience in software or web product development
  • Qualifications

  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Minimum of 3 years professional experience in User Research, working successfully with project teams to drive results into design and development throughout the project lifecycle.
  • A strong portfolio demonstrating past work experience and deliverables (including study plans, reports).
  • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
  • Hands-on experience with the following methods : lab-based user testing, remote testing, field research, and survey design.
  • Preferred Qualifications :

  • Experience in mobile or device-specific user research.
  • Experience in instructional design.
  • Education :

  • Masters or PhD degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or related field.
  • Additional Information

    U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time

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