Flight Attendant

Purpose Fill the world with emotion, through the power of creativity and technology. Values Dreams & Curiosity Pioneer the future with dreams and curiosity. Diversity Pursue the creation of the very best by harnessing diversity and varying viewpoints. Integrity & Sincerity Earn the trust for the Sony brand through ethical and responsible conduct. Sustainability Fulfill our stakeholder responsibilities through disciplined business practices. Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en. Position Summary: Sony Corporation of America is seeking a full time Flight Attendant. The Flight Attendant advises the Chief Pilot, Scheduling, and Lead Flight Attendants in all matters of flight attendant safety, management, and policy. The Flight Attendant will assist the Trip Captain in the conduct of the assigned flight and shares responsibility for safety of flight relevant to the passengers and cabin of the aircraft. The Flight Attendant will be responsible for ordering all aircraft catering during assigned flights as well as assisting the Lead Flight Attendants with maintaining and ordering cabin stocks, inventories, and passenger special need lists and request items. This individual will assist the Lead Flight Attendants and Scheduling when using contract flight attendants to ensure the highest level of flight safety, customer service, and efficiency is maintained. Responsibilities: Responsibilities fall into four general categories: operational, administrative, planning and training however additional duties may be assigned by the supervisor or Captain on trips. Operational: Perform duties as assigned by Chief Pilot or Vice President of Aviation. Work with the Lead Flight Attendants to maintain consistent procedures. Is responsible to the Captain for all assigned inflight duties, adherence to the SOP and proper use of Crew Resource Management procedures. Primary inflight responsibility is to assist passengers during aircraft emergencies or other life-threatening conditions. Normal inflight responsibility is to provide highest level of customer service to aircraft users and their guests while adhering to appropriate operation manual guidance. Facilitate and ensure communication between passengers, crewmembers, and administrators of the Flight Department. Administer on site first aid including AED/CPR with the assistance of inflight medical service providers, when necessary. Maintain operational knowledge of galley located controls, cabin safety and audio/visual systems and cabin lighting systems for all aircraft flown. Ensure the aircraft is stocked, the catering is correct and stowed, and the cabin is in a presentable condition before passengers are boarded. Order catering in accordance with trip sheet, Passenger Profile Database, and passenger requests IAW FOM cost containment guidelines as well as serve food to passengers and crew during flight. Maintain cabin cleanliness during flight and cabin/equipment clean up after each flight. Ensure that aircraft is completely restocked, cleaned, and ready for next flight, including tableware and linen cleaning, after returning to either the TEB or LAX base Administrative: Maintain and hold a valid passport and any required visas as well as current ID Cards required by the Sony FOM. Helps to maintain Passenger Profile Database with user specific inflight requirements, requests, and preferences. Manage all audiovisual equipment and media (DVDs and CDs) to include assisting Lead Flight Attendants with ordering inventory, and stock. Planning: Assist Scheduling and Lead Flight Attendants with assignments and other crewing considerations when contract flight attendants are required to cover Company trips. Assist the Lead Flight Attendants with maintain inflight service plans and the highest standard of customer service through input to the Sony Flight Operations Manual (FOM) and Sony Fixed Wing Standard Operating Procedures (SOP) Manual. Assists the Lead Flight Attendants with the applicable portions of the above manuals to maintain the Contract Flight Attendant Handbook. Helps to manage aircraft supply lockers and ensure inventory orders are submitted for approval by the Chief Pilot. Participates in the flight attendant effort in attaining Department cost-containment program goals and objectives. Training: Completes all mandatory training by the prescribed deadlines. Participates with in-house flight attendant training seminars and departmental flight attendant focus discussions. Helps to oversee out-sourced training process with vendors. Qualifications: Related work experience as a corporate flight attendant or flight attendant for a major air carrier. Aviation training or management related background desirable. Strong attention to detail and organizational skills. Demonstrated customer service skills and thorough working knowledge of food service and passenger relations. Possess a current first aid card and is AED/CPR qualified. #LI-BC1 Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. EEO is the Law EEO is the Law Supplement Right to Work (English/Spanish) E-Verify Participation (English/Spanish) The company requires all Aviation flight crew and maintenance employees to be fully vaccinated against COVID-19 and receive one booster shot. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for an accommodation when submitting your application materials. If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.