What are the responsibilities and job description for the Coordinator, Content Integrity (Content Review) - The Orchard position at Sony Music Entertainment US?
The Coordinator, Content Integrity (Content Review) reports to Manager, Content Review based in New York. This role is responsible for ensuring that content processed through The Orchard meets DSP metadata, infringement, and quality guidelines. This role also involves assisting with day-to-day requests, catalog clean-ups, and longer-term departmental improvement projects.
What you'll do
- Office- first role, in office 4 days a week.
- Review and QC audio & video content in accordance with DSP asset and metadata guidelines (e.g., Apple, Spotify, YouTube).
- Provide feedback and educate internal teams on handling products that may violate The Orchard and DSP content guidelines.
- Contribute to internal process capture and documentation.
- Communicate issues and roadblocks pertaining to department projects and processes with team members, management, and other departments.
- Partner with other departments (Label Management, Legal) to identify, report on, and resolve issues, providing exceptional support for clients.
- Work closely with the Product and Tech departments to provide feedback and implement new strategies for optimal operational efficiency.
- Stay updated on changes to DSP guidelines and industry best practices, recommending process enhancements to improve content quality and compliance.
- Additional duties and responsibilities as assigned.
Who you are
- 1 years experience in an operations role or supply chain environment in the entertainment industry or equivalent education/experience.
- Knowledge of music metadata in a digital distribution or digital streaming/download context.
- Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities.
- Well-organized and attentive to detail.
- Discerning eye and ear for audio and visual content; bonus points for specialized knowledge of independent music or niche genres.
- Basic knowledge of copyright and current popular music landscape.
- Comfortable with high volume tasks.
Bonus Points:
- Fluency in a second language; Spanish or Mandarin/Cantonese preferred.
- Experience working with a record label, distributor, and/or digital service content management systems (e.g., iTunes Connect, YouTube CMS, VEVO Backstage, Spotify Scatman).
- iTunes and Spotify style guide experience.
What We Give You
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K employer matching
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- Time off for a winter recess
About The Orchard
The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
