What are the responsibilities and job description for the Messaging Lead position at Sophus IT Solutions?
Hello
Hope you are doing great
position Role/Tile: Messaging Lead - ONSITE CHICAGO, IL
Location: 200 E Randolph St Floor 43, Chicago, IL 60601
Responsibilities:
Responsibilities: Exchange Online Environment Management:
Oversee the administration, maintenance, and performance of the Exchange Online environment to ensure seamless mail flow and data availability.
Intune Environment Management:
Manage and monitor Microsoft Intune for endpoint management, security, and compliance across devices.
Messaging Tools Administration:
Manage Quadrotech Nova and M365 Console to provide a unified view and single-pane management for messaging operations.
Access Audits and Security:
Perform periodic audits of access permissions and account activities for M365 and Entra ID (formerly Azure Active Directory) accounts to ensure security compliance.
Messaging Environment Monitoring and Testing:
Continuously monitor and test messaging systems, focusing on mail flow, storage components, and overall performance end-to-end.
Proactively identify and resolve issues to ensure reliability and optimal performance.
Incident Management:
Manage incidents related to the messaging environment, providing timely resolutions and root-cause analysis to prevent recurrence.
