What are the responsibilities and job description for the Host/Hostess position at Sora?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional service from the moment they arrive. This role requires excellent communication skills, a strong sense of hospitality, and the ability to manage guest relations effectively in a fast-paced environment.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and seating arrangements efficiently using POS systems.
- Assist guests with inquiries and provide information about menu items and specials.
- Maintain a clean and organized front-of-house area.
- Communicate effectively with kitchen staff to ensure timely service.
- Handle guest complaints or concerns with professionalism and empathy.
- Collaborate with team members to ensure smooth operations during busy periods.
- Uphold high standards of customer service and hospitality at all times.
Experience
- Previous experience in customer service or hospitality is preferred.
- Strong phone etiquette and communication skills are essential.
- Familiarity with guest services in a restaurant or hotel setting is a plus.
- Ability to work well under pressure while maintaining a positive attitude.
- Experience with POS systems is advantageous but not required; training will be provided.
Pay Frequency:
- Weekly
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Typical Shift Times:
- 10AM-6PM
- 2PM-12AM
- 6PM-3AM
Additional Compensation:
- Store Discounts on and off the clock
- Discounted in demand parking in the Flats
- A shift meal
- A shift beverage
- Half off friends and family night for staff and their loved ones
Benefits
- Flexible Schedule
- First call on tickets for high in demand Lago Custom Events event tickets
- Room for growth and advancement
- Staff incentives and recognition for going above and beyond
- Close knit, family-like work enviroment
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma
Join us in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 40 per week
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $15
