What are the responsibilities and job description for the Clerk position at Sorbello Refrigerated Services?
Overview:
The clerical role falls under the Customer Service Department but acts as a liaison to Customer Service and Operations. The role of the Clerk is to create a verification step between the Administrative Team and warehouse floor to validate the information reaching the floor is accurate to the customer request. Vice versa, the Clerk will also verify the paperwork coming from the floor is accurate to the customer request as well as the Customer Service Order. Reporting is a daily function to help communicate productivity and efficiency to the General Manager and the Board Members. Identifying patterns/irregularities and enforcing the procedures to protect Sorbello Warehouse Services from Outside claims. The Clerical Role is the last line of defense to help protect and maintain a strong Brand.
Reports to: General Manager
Job Type: Full-time
Job Duties:
- Driver check-in/check-out
- Obtaining/Matching order information and instructions
- Time records of driver loading
- Verification of Order information
- BOL Generation
- Reporting
- Container check-in
- Open Order reporting
- Order Distribution
- Preparing Outbound orders and complementary documents
- Email Communication
- Emailing customers
- Driver related issues
- Missed appointments
- Penalty fees
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Woodstown, NJ 08098
Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Administrative: 1 year (Preferred)
- Warehouse management: 1 year (Preferred)
Ability to Commute:
- Woodstown, NJ 08098 (Required)
Ability to Relocate:
- Woodstown, NJ 08098: Relocate before starting work (Required)
Work Location: In person
Salary : $18
