What are the responsibilities and job description for the Runner position at Sorellina Cucina Italiana?
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
About Us
Join our team as a server at our modern Italian restaurant, opening soon - where authentic recipes meet innovation and inspired hospitality. We are seeking passionate individuals who excel at providing attentive and knowledgeable service.
Join our team as a server at our modern Italian restaurant, opening soon - where authentic recipes meet innovation and inspired hospitality. We are seeking passionate individuals who excel at providing attentive and knowledgeable service.
Key Responsibilities
- Ensure timely and accurate delivery of food from the kitchen to guests.
- Assist servers in maintaining a smooth workflow and ensuring guests' needs are met.
- Maintain a clean and organized service station throughout shifts.
- Act as a liaison between the kitchen and front-of-house teams.
- Communicate effectively with the kitchen and support staff to ensure seamless service.
- Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
- Anticipate guest needs and respond promptly to requests.
- Stay knowledgeable about all menu offerings, including daily specials.
- Work as a strong team member with the utmost attention to detail.
- Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
- Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
- Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
- Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
- Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
- Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
- Perform additional duties as required to ensure the restaurant operates smoothly.
Qualifications
- Must be a minimum of 21 years of age
- Prior experience as a runner in a fast-paced, upscale dining environment.
- Strong understanding of food service and wine, or a willingness to learn quickly.
- Excellent communication and multitasking skills.
- Team-oriented mindset with a commitment to delivering high-quality service.
- You take pride in exceeding expectations and going above and beyond to deliver exceptional results.
- Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
- Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
- Strong communication skills, with the capability to follow and understand both written and spoken instructions.
- Able to effectively manage multiple tasks in a high-pressure environment.
- Comfortable working in tight spaces with varying noise levels and temperatures.
- Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.
Perks
- Competitive hourly wage plus tips.
- Ongoing training to expand your food and beverage expertise.
- Employee discount at Refined Restaurant Group locations
- Flexible Schedules
