Director of Portfolio Management

*This position is available for remote work in the United States.  Preferred Location is in the Salt Lake City area. *

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Benefits              

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

Job Summary

The Director of Portfolio Management leads optimization of our organization’s portfolio of Technology initiatives. This strategic role ensures alignment between initiatives and business objectives, driving prioritization, resource allocation, and value realization. This position will bring deep expertise in portfolio management, strategic planning, and governance, with a focus on delivering measurable business outcomes and fostering cross-functional collaboration.

Essential Duties and Responsibilities

Technology Portfolio Strategy & Alignment

• Execute the Technology portfolio management strategy, ensuring alignment with organizational goals and priorities.
• Collaborate and influence across cross-functional stakeholders and leadership to identify, prioritize, and balance investments across competing initiatives.
• Develop and maintain processes to reconcile intake to supply, generating and maintaining a multi-year Technology roadmap that aligns capabilities with business strategy.
• Partner closely with Product and Enterprise Portfolio Management offices to ensure alignment.

Technology Portfolio Governance

• Establish and lead the necessary processes and cadences required for Technology portfolio intake and prioritization, in collaboration with cross-functional partners, to triage and ensure onward flow towards decision-making.
• Establish and lead Technology portfolio governance frameworks, ensuring effective decision-making and transparent oversight of initiatives.
• Establish and facilitate regular portfolio reviews to ensure visibility of execution progress, financials, capacity challenges, project risks, and value realization.
• Monitor portfolio health and provide regular updates to senior leadership on progress, risks, and opportunities.

Performance Metrics & Value Realization

• Develop and track key performance indicators (KPIs) to measure portfolio performance, resource utilization, and return on investment.
• Ensure initiatives deliver measurable business value and align with strategic objectives.
• Define and iterate criteria and measures to inform portfolio prioritization, funding allocation, and performance tracking.
• Conduct post-implementation reviews to assess outcomes and identify lessons learned for continuous improvement.

Capacity Management

• Partner with Technology leaders and managers to ensure optimal allocation of talent, budget, and other resources across the portfolio.
• Identify gaps in resources or capabilities and make recommendations to address them.
• Leverage data-driven insights to optimize resource utilization and mitigate bottlenecks.

Risk Management

• Proactively identify and mitigate risks across the portfolio, ensuring timely resolution of issues.
• Implement robust risk management practices to minimize disruptions and ensure project success.

Stakeholder Engagement & Executive Communication

• Serve as a trusted advisor to business and technology leaders, facilitating collaboration and alignment.
• Communicate portfolio strategy, priorities, and performance to stakeholders at all levels of the organization.
• Adapt communication to the audience, critically at the executive level, and flex between tactical project-level conversations and strategic portfolio discussions.
• Provide aggregate reporting on portfolio health and prepare executive presentations in a crisp and digestible format.

Leadership & Team Development

• Build, mentor, and lead a high-performing portfolio management team, fostering a culture of excellence and innovation.
• Drive the adoption of portfolio management best practices and tools across the organization.
• Champion cross-functional collaboration and serve as a role model for effective leadership.
• Drive organizational transformation and change management initiatives.

Other duties as assigned

Supervisory Responsibility

• This position manages employees and is responsible for the performance management and hiring of the employees.

Travel Requirements

• Travel Requirements: Less than 25%

Education

• Minimum: 4 Year / Bachelors Degree in Business Administration, Information Systems, or a related field.
• Preferred: Certifications in SAFe Agile, Prince2 / APM, Lean Six Sigma.

Experience

• 10 Years of experience in portfolio management, program management, or related leadership roles.
• 5 Years of experience leading portfolio management.
• 3 Years supporting a technology-focused portfolio.

Knowledge, Skills, and Abilities

• Proven track record of managing complex, large-scale portfolios with competing priorities.
• Experience implementing portfolio governance frameworks and driving strategic alignment across teams.
• Expertise in program and portfolio management leadership, with experience overseeing large portfolios, driving strategic alignment, prioritization, and managing investments & value realization.
• Strong strategic thinking and analytical skills with a focus on delivering measurable business value.
• Proven stakeholder management skills, building credibility with executive leadership.
• Ability to flex between strategy and detail, adapting communication styles across different levels of the organization.
• Experience delivering results by collaborating and influencing business and technology delivery teams in highly matrixed environments.
• Strong executive presentation, communication, and influence management skills.
• Demonstrated ability to establish collaborative relationships and move with speed while bringing people along.
• High degree of emotional intelligence and ability to remain calm and focused under pressure.
• Preferred experience in a highly regulated industry.
• Preferred familiarity with portfolio management tools (e.g., Jira or similar platforms).

Working Conditions and Physical Requirements

• Ability to sit/stand for extended periods in an office environment.
• Dexterity to operate a computer keyboard, mouse, and other office equipment.
• Regular and predictable attendance required.

Disclaimer

• This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
• Apply today! www.sorenson.com/company/careers/

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Equal Employment Opportunity:

• Sorenson Communications is an EOE, Disability/Age Employer.