Manager of Vendor Management

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Benefits              

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

* This can be 100% Remote or Hybrid for local candidates *

Essential Duties and Responsibilities

• Champion vendor management processes and frameworks to nurture and support vendor relationships, control costs, and maximize efficiency
• Develop and implement vendor performance metrics, delivery expectations as well as partnership opportunities for mutual benefit
• Coordinate and monitor cross-functional risk management, privacy, legal compliance, and commercial legal contract reviews
• Provide regular reporting on all vendor-related KPIs, to include (but not limited to) length of time it takes to process a business request, types of requests received, and the business unit the vendor will interact with
• Work with cross-functional teams to ensure policies, procedures, and business processes are documented and reviewed regularly
• Analyze spending against issued purchase orders and contracts to ensure contract terms are adhered to
• Establish strong collaborative relationships with internal and external stakeholders to develop, implement, and optimize vendor management processes, tools, and policies
• Lead research and discovery of new vendors as required and in collaboration with software intake process
• Ensure vendor alignment with strategic Company goals
• Manage signed contracts to track spending across issued POs and ensure contract terms are being met
• Other duties as assigned

Supervisory Responsibility

This position manages employees and is responsible for the performance management and hiring of the employees.

Travel Requirements

Travel Requirements:  Less than 25%

Education

Minimum of a 4 Year / Bachelors Degree In Finance, Business, or related field or equivalent experience accepted.

Experience

Minimum years of experience

5 years Accounting, IT, or finance experience

3 years Working with suppliers and negotiating contracts

Knowledge, Skills, and Abilities

• Experience working with technology vendors, specifically cloud, saas and infrastructure partners
• Excellent communication skills and ability to work closely with different organizations, departments, stakeholders, and executive team members
• Excellent ability to understand business requirements and translate information into a business case for management approval
• Ability to think strategically and identify opportunities across vendor landscape
• Proven leadership skills in a matrixed environment
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Excellent problem solving and analytical skills and ability to tell the story
• Understanding of F&O or FP&A and procurement, including analyzing spending against issued Pos
• Proficient in managing SLAs, KPIs and reporting to stakeholders
• Experience with contract language and contract management
• Knowledge of LogicGate or other Contract management software applications a plus
• Knowledge of reporting software such as Power BI
• Excellent planning and organizational skills
• Customer service skills
• Proficiency in using vendor management software a plus

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.   

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.   

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.  As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.