Technology Vendor Management Office Intern

This position can be 100% Remote in the United States

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

Job Summary

The Tech Vendor Management Office Intern will support the Vendor Management team in ensuring effective management of vendor-related activities and relationships. This internship offers an excellent opportunity to gain hands-on experience in vendor governance, negotiations, compliance, and performance management within a fast-paced IT environment.  You will establish learning objectives that you will pursue as part of your work at Sorenson.

Essential Duties and Responsibilities

• Assist in the evaluation and selection process of technology vendors, including maintaining vendor databases and documentation.
• Support the preparation and analysis of vendor performance metrics and reports.
• Collaborate with cross-functional teams to gather requirements and ensure alignment with vendor capabilities.
• Participate in vendor contract reviews to ensure compliance with internal policies and regulatory requirements.
• Help coordinate vendor meetings and maintain communication with external vendors.
• Conduct research on industry trends, vendor market assessments, and best practices in vendor management.
• Assist in developing and maintaining vendor management tools and templates.
• Support the team in identifying areas for process improvements and efficiencies.
• Participate in internal audits and risk assessments related to vendor performance and compliance.

Supervisory Responsibility

• This position does not manage employees. 

Travel Requirements

• Travel Requirements: Less than 25%

Education

• Education: High School Diploma and working toward a bachelor’s degree in information technology, business, or supply chain.

Experience

• Internship Experience: While not mandatory, prior internship or project work related to vendor management, procurement, or IT services a plus.
• Technical Skills: Familiar with basic IT concepts, vendor management processes, and any experience with data analysis tools (Excel, Power BI, etc.) can be beneficial
• Soft Skills: Strong communication, organization skills, and the ability to work effectively in a team.

Knowledge, Skills, and Abilities

• Currently, pursuing a degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
• Strong interest in technology vendor management and procurement processes.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with data analysis tools is desired (i.e. Power BI, Zylo, or LogicGate).
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Strong sense of ownership, attention to details, and organizational skills
• Strong trouble-shooting and problem-solving skills
• Ability to work evenings and weekends as needed
• Flexibility and ability to adapt quickly to change

Working Conditions and Physical Requirements

• Punctual and reliable attendance.
• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply at www.captioncall.com/careers

Apply today! www.sorensonvrs.com/svrs_careers

Equal Employment Opportunity:

CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.    

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.   

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions.