What are the responsibilities and job description for the Application Support Specialist position at Soros Fund Management?
Company Overview
Soros Fund Management LLC (SFM) is a multi-strategy global investment firm and family office that manages approximately $28 billion in net assets. Founded by George Soros in 1970, SFM serves as the principal asset manager for the Open Society Foundations (OSF), one of the world's largest charitable foundations dedicated to promoting justice, human rights, and democracy. SFM leverages its permanent capital base, unconstrained mandate, and 50-plus years of experience to invest nimbly across diverse strategies and asset classes, including public and private equities and credit and macro assets. SFM's approach is unique in the investment industry. Headquartered in New York City with offices in London, Dublin, and Hong Kong, SFM employs about 200 professionals.
Key Relationships
Reports To : Head of Software Development
Other Key Relationships : Developers, Quants, Systems, Business Users, etc.
Major Responsibilities
- Participate in 24x7 coverage and support for critical systems, responding to production issues and coordinating escalation and post-mortem analysis
- Monitor systems and processes for availability / performance and assist with the design and implementation of a unified strategic monitoring and alerting platform
- Understand and document the relationships between financial / business requirements and the systems and technologies that serve them
- Create and maintain playbooks for failure scenarios and disaster recovery planning.
- Clearly document new and existing systems at a high level in terms of support requirements, upstream and downstream dependencies, and criticality to the business
- Communicate status of any ongoing issues to technology personnel, business leaders, and senior management
- Participate in evaluation, testing, and introduction of new technology and approaches to the organization
Requirements
Optional, but Preferred
What We Offer
In all respects, candidates need to reflect the following SFM core values :
Integrity / / Teamwork / / Smart risk-taking / / Owner's Mindset / / Humility
Discover how SFM continues to drive impactful investments and supports the global mission of the Open Society Foundations.
Salary : $120,000 - $170,000
