What are the responsibilities and job description for the Legal Services Coordinator position at SOS International LLC?
Overview
Essential Job Duties
Minimum Requirements
Preferred Qualifications
Work Environment
SOSi is currently seeking a Legal Coordinator to join our team in Cambridge, Massachusetts supporting a humanitarian assistance project for our Commonwealth customer. The Legal Coordinator will play a crucial role in assisting guests with their immigration cases and providing vital support in managing their legal needs. The ideal candidate will have a strong understanding of immigration processes and a commitment to providing compassionate and effective support to individuals navigating the complexities of the legal system.
Essential Job Duties
- Assist shelter guests in tracking the progress of their immigration cases.
- Maintain accurate and up-to-date records of all case activities and communications.
- Ensure timely follow-up on case developments and required actions.
- Provide referrals to appropriate legal service providers based on guests' needs.
- Track and monitor the status of referrals to ensure guests receive timely and effective assistance.
- Develop and maintain relationships with legal service providers and community organizations.
- Assist shelter guests in managing their USCIS online accounts.
- Provide legal information on completing and submitting required forms and documents, ensuring there is no unauthorized practice of law.
- Conduct initial assessments of guests' legal needs and provide appropriate information and resources.
- Advocate on behalf of guests with legal service providers as needed.
- Offer compassionate and culturally sensitive support to guests throughout the legal process.
- Prepare and submit regular reports on case status, referrals, and outcomes.
- Participate in staff meetings, training sessions, and professional development opportunities.
- Ensure all activities comply with legal and organizational standards.
- Implement best practices in case management and guest support.
Minimum Requirements
- Bachelor’s degree in social work, legal studies, or a related field, or four (4) years of experience in legal services, immigration assistance, or case management.
- Experience working with vulnerable populations is highly desirable.
Preferred Qualifications
- Strong understanding of immigration laws and processes.
- Excellent organizational and time management skills.
- Ability to handle sensitive and confidential information with integrity.
- Proficient in using case management software and online USCIS tools.
- Effective communication and interpersonal skills.
- Bilingual or multilingual skills preferred.
Work Environment
- Ability to work efficiently under deadlines and pressure.
- Ability to keep up in a fast-paced environment.
- SOSi operations 24/7/365 in all conditions, indoor and outdoor.
