What are the responsibilities and job description for the Solution Engineer position at SoSafe?
SoSafe is Coming to the US: Join the Founding Team!
Following our success in Europe, we’re excited to announce our expansion into the US! As a part of our founding US team, you’ll play a key role in making the digital world safer with SoSafe’s cybersecurity solutions.
Our team is looking for a motivated Solutions Engineer to ensure smooth and successful onboarding for our clients. This is a hybrid role based out of Denver.
Your Mission
At SoSafe, you'll be part of a cybersecurity team that thrives on innovation, safeguarding organizations against evolving threats and making the digital world a safer place. You will have the opportunity to make a real impact, surrounded by a vibrant and supportive team committed to your professional growth.
What we offer
At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioral science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organizations turn their employees into their strongest line of defense.
Backed by leading VCs like Highland Europe and Global Founders Capital, we are rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.
If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you
Following our success in Europe, we’re excited to announce our expansion into the US! As a part of our founding US team, you’ll play a key role in making the digital world safer with SoSafe’s cybersecurity solutions.
Our team is looking for a motivated Solutions Engineer to ensure smooth and successful onboarding for our clients. This is a hybrid role based out of Denver.
Your Mission
- Take ownership of the customer onboarding journey, ensuring a seamless process through to go-live.
- Use your expertise in our product to manage the technical setup of our awareness platform (SaaS) and collaborate with clients to implement tailored awareness training.
- Support the sales team by demonstrating the value of our platform and advising on technical integrations such as Active Directories, Single Sign-On solutions, and Learning Management Systems.
- Independently implement awareness measures that engage and amaze clients, utilizing data to run and evaluate phishing simulations to showcase the platform's impact.
- Act as a trusted partner, managing stakeholders effectively—both on the client side and internally—to deliver smooth and successful projects.
- Play a key role in enabling and training local employees to ensure long-term success, addressing technical challenges and advising on product functionality, data protection, and information security during complex tender processes.
- Collaborate closely with Product, Marketing, Legal, and Security teams to contribute to ongoing product improvements, positioning yourself as a product expert in cybersecurity awareness solutions.
- You prioritize customer success and satisfaction, using your interest in cybersecurity and technical problem-solving skills to deliver results.
- 2 years of relevant experience in (IT) project management, ideally in a SaaS environment, with some experience in IT.
- While you don’t need to be a developer, you should be comfortable with tools like our HTML editor.
- Strong multitasking and organizational skills, staying calm under pressure while balancing daily operational needs with training and enablement responsibilities.
- Experience implementing or selling SaaS tools is a plus, with a creative mindset for overcoming roadblocks and identifying solutions.
- As one of the first Solution Engineers to be hired in this region, ideally you will bring experience in cybersecurity.
- Deep understanding of product functionality and sales strategy to effectively support daily business operations and address customer needs. Fluency in English.
At SoSafe, you'll be part of a cybersecurity team that thrives on innovation, safeguarding organizations against evolving threats and making the digital world a safer place. You will have the opportunity to make a real impact, surrounded by a vibrant and supportive team committed to your professional growth.
What we offer
- Competitive base commission (OTE: up to $140,000)
- Work/Life balance: flexible hours, 33 vacation days
- Wellbeing and Financial support: Open Up, Corporate Discounts
- Coming together for moments that matter: annual company off-site, team events, local meet-ups
- And the list goes on: Learning & Development Allowance, Tech Equipment, Referral Bonuses
- Perks and Benefits listed above are for full-time employees and can vary slightly by office location. These are just a sample; you’ll learn about more benefits offered during the interview process.
At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioral science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organizations turn their employees into their strongest line of defense.
Backed by leading VCs like Highland Europe and Global Founders Capital, we are rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.
If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you
