What are the responsibilities and job description for the Customer Service Specialist position at SoTalent?
Jumpstart Your Career in Insurance – Licensed Customer Service Representative
Looking for a rewarding career that offers growth, stability, and purpose ? Join a company dedicated to empowering individuals and families with trusted financial and insurance solutions . We’re seeking licensed insurance professionals who are passionate about delivering top-tier customer service and helping members achieve financial security.
2,000 Sign-On Bonus for new hires starting in February, March, or April!
Why You Should Apply
Comprehensive Paid Training – No experience? No problem! Our fully paid six-month training program equips you with everything you need to thrive.
Hybrid Work Model – Enjoy the flexibility of working remotely two days a week after six months in-office.
Career Growth Opportunities – Gain expertise in personal lines insurance and open doors to future leadership roles.
Shift Differentials – Earn an extra 15% pay bump for evening and weekend shifts!
Military-Friendly Employer – Veterans and military spouses are strongly encouraged to apply.
What You’ll Be Doing
Provide exceptional customer service through phone, email, and chat channels.
Assist members with policy quotes, renewals, billing inquiries, and coverage
recommendations .
Navigate multiple systems efficiently while maintaining an engaging and professional customer interaction.
Stay up-to-date with industry regulations and maintain your Property & Casualty license .
Identify customer needs and provide tailored insurance solutions to ensure their financial security.
What You Need to Succeed
- Active Property & Casualty (P&C) insurance license (or Personal Lines license) in your state of residence.
- At least 1 year of customer service experience in insurance, financial services, or sales.
- Strong multitasking skills and the ability to work in a fast-paced contact center environment .
- A passion for helping others and providing clear, accurate, and empathetic guidance .
What Makes You Stand Out
Experience working in a high-volume call center .
Military background or experience as a military spouse .
A drive to grow within a dynamic, mission-driven organization .
Compensation & Benefits
Salary Range : $46,370 - $50,300 per year (varies by location)
Performance-based incentives and bonus opportunities
Comprehensive benefits package including health, retirement, and paid time off
Ready to take your career to the next level? Apply today and start making a difference!
Salary : $46,370 - $50,300
