What are the responsibilities and job description for the Sr. Director Global Infrastructure position at Sotera Health Company?
Job Description
Reporting to the CIO, the Sr Director Global Infrastructure will plan and lead Sotera Health’s global technology infrastructure strategy, enabling the sound and secure growth of the company’s fast-paced global business. You will prioritize customer satisfaction and business results while tracking key performance indicators and managing the infrastructure department to financial targets. This is achieved by leading efforts for continuous improvement, innovation and delivering reliable production support through leadership of a multi-faceted team including, internal resources, third-party strategic service partners, and managed service providers. Maintaining an effective partnership and teamwork with internal and external partners and all IT service teams is a key success factor.
We are searching for an energetic self-starter with an entrepreneurial spirit and the ability to improvise and maneuver in a dynamic environment. You must enjoy and be skilled at team building and development, as well as relationship building and collaborating with organizational leadership. Technical expertise and passion for innovation are a must, but you will balance that with solid business-minded decision making.
The role requires a broad skill set within the technology infrastructure field including strategic and technical management of enterprise architecture, systems, network, security, data centers, telecommunications, and “X”-as-a-Service delivery models. Candidates must possess the desire to drive projects to their conclusion in an environment undergoing transformation.
Responsibilities
Experience/Education required:
Salary Range: $159,000 - $273,000 per year, depending on experience.
The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.
Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.
About The Team
The Sotera Health parent company was established in 2017 and includes Corporate functions that support the business units and drive one-company capabilities with centralized expertise. We are a diverse and dedicated team that cares about global health, social responsibility, and the wellbeing of one another.
Safeguarding Global Health - United by Our Mission.
Reporting to the CIO, the Sr Director Global Infrastructure will plan and lead Sotera Health’s global technology infrastructure strategy, enabling the sound and secure growth of the company’s fast-paced global business. You will prioritize customer satisfaction and business results while tracking key performance indicators and managing the infrastructure department to financial targets. This is achieved by leading efforts for continuous improvement, innovation and delivering reliable production support through leadership of a multi-faceted team including, internal resources, third-party strategic service partners, and managed service providers. Maintaining an effective partnership and teamwork with internal and external partners and all IT service teams is a key success factor.
We are searching for an energetic self-starter with an entrepreneurial spirit and the ability to improvise and maneuver in a dynamic environment. You must enjoy and be skilled at team building and development, as well as relationship building and collaborating with organizational leadership. Technical expertise and passion for innovation are a must, but you will balance that with solid business-minded decision making.
The role requires a broad skill set within the technology infrastructure field including strategic and technical management of enterprise architecture, systems, network, security, data centers, telecommunications, and “X”-as-a-Service delivery models. Candidates must possess the desire to drive projects to their conclusion in an environment undergoing transformation.
Responsibilities
- Lead global Systems and Network teams to ensure they are operating at peak effectiveness and efficiency.
- Engage with key leaders of Security and ensure infrastructure teams are maintaining appropriate levels of security and protection
- Engage with key leaders in Enterprise Applications to ensure architecture alignment and collaboration in solution strategy, design and operational execution.
- Lead the selection and development of modern IT platforms and infrastructure to support Sotera Health’s global operations.
- Assist in the development of multi-year strategic plans and annual budgets. Accountable for monthly operational expenditure to budget alignment. Oversee project expense to budget alignment.
- Manage vendor relationships to maximize effectiveness of delivery execution and escalation
- Identify automation opportunities to advance operational efficiencies as well as proactive system monitoring and measurement of infrastructure operations.
- Provide Leadership and direction with incident troubleshooting, escalation, and resolution
- Maintain knowledge of current trends and attend appropriate training programs to remain current with skills and compliance requirements.
- Supervisory skills including interviewing; planning, assigning, and directing work; appraising performance; mentoring and developing the capabilities of your team.
Experience/Education required:
- Bachelor’s Degree in Computer Science or related field or equivalent work experience
- 10 years total IT strategy, infrastructure, and operations experience, including 5 years transforming and/or leading multi-site enterprise IT organization.
- Experience to include: data center management, cloud services, telecom and network services, compute platform, storage services, IT security, enterprise collaboration and mobility, service management, user support, and disaster recovery services.
- Demonstrated understanding of infrastructure risk management, standards, and best practices
- Demonstrated knowledge of IT compliance risk frameworks, standards, and best practices for audit controls (e.g., GxP, GAMP, COBIT, COSO, CMM, ISO, ITGC, etc…)
- Proven IT transformation leadership and staff development skills in a global IT organization
- Experience managing global programs and projects
- Experience partnering with Plant Engineers and familiarity with Industrial Control Systems
- Experience in working with external auditors and regulatory agencies and their requirements (e.g., SOX, FDA, NRC, etc…)
- Working experience and knowledge of IT Service Management Practices (ITIL) - Incident, Change, and Problem Management processes.
- Supervisory skills including interviewing; planning, assigning, and directing work; appraising performance
- Executive presence. Strong verbal and written communication, documentation, presentation, and facilitation skills; Highly professional demeanor
- Ability to lead and influence IT leaders to make and embrace changes proposed in global infrastructure and other global IT governance processes
- Strong policy, controls, and infrastructure best practice/process knowledge is a requirement.
- Ability to lead and manage direct reports across numerous time zones
- Establish and monitor global KPI’s relative to infrastructure service, delivery, cost, and performance
- Ability to build strong working relationships, exert influence, and lead effectively across organizational boundaries; ability to work in a matrix environment as required.
- Strong understanding of vendors, strategic vendor contracts, terms & conditions and overall vendor financials to identify and deliver global synergies and cost savings
- Ability to identify investments and cost savings opportunities to optimize IT infrastructure investments and day-to-day IT operations; perform investment analysis of IT transformation projects and construct fact-based business cases.
- Strong project management, analytical, and time management skills with a superb attention to detail; deadline driven and effective at managing multiple priorities.
- Ability to thrive in a fast pace and dynamic environment.
- Ability to use Microsoft Office products including Outlook, Word, Excel, Access, Visio, and PowerPoint.
Salary Range: $159,000 - $273,000 per year, depending on experience.
- Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
- 401(k) program with Company match that immediately vests
- Paid holidays, vacation and sick time
- Free financial planning assistance
- Paid parental leave
- Education assistance
- Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
- Employee Assistance Program (EAP)
The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.
Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.
About The Team
The Sotera Health parent company was established in 2017 and includes Corporate functions that support the business units and drive one-company capabilities with centralized expertise. We are a diverse and dedicated team that cares about global health, social responsibility, and the wellbeing of one another.
Safeguarding Global Health - United by Our Mission.
Salary : $159,000 - $273,000
