Billing Analyst

Job Summary: Responsible for receiving insurance and patient payments. Verifies, processes and records these payments. Answers patient payment questions. Performs minor secretarial duties. Participates in the department's performance improvement and continuous quality improvement (CQI) activities.

DUTIES AND RESPONSIBILITIES:

• Receives insurance and patient payments and posts to correct patient account.
• Accurately encodes payments on transmittal forms for batching.
• Records payments received with the correct budget number, records all payment information in account ledger.
• At the end of each business day lists and balances all payments received.
• Able to prepare monies for bank deposit.
• Answers the telephone professionally and in a timely manner; directs calls appropriately.
• Able to answer routine questions from patients concerning payments.
• Treats patients with respect, maintains confidentiality.
• Contacts patients and insurance companies to verify payment.
• Demonstrates the ability to assist patients and insurance companies with billing problems.
• Orders itemized bills for patients and insurance companies when requested.
• Prepares productivity summaries monthly.
• Prepares the unsigned encounter reports weekly
• Reconciles cash log with monthly bank statements
• Ensures batches are free from errors prior to submission to all insurance companies
• Demonstrates a good working relationship within the department and with other departments.
• Demonstrates the ability to be flexible and organized.
• Accepts other duties as assigned.
• Manages and operates equipment correctly and safely.

Regulatory Requirements:

• High School Graduate or equivalent.
• A minimum of six months experience in bookkeeping/accounting.
• Knowledge of bookkeeping/accounting procedures.

Language Skills:

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.

Skills:

• Basic computer knowledge.
• Ability to type _____ words per minute.
• Ability to operate office equipment safely and correctly.

Physical Demands:

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.