Grocery Department Manager

We are a Health Food Store looking for an experienced grocery associate to perform the duties listed below.

Purpose: To oversee the grocery department by repurchasing products , inventrying orders and maintaing a well-stocked and well merchandised department.

RESPONSIBILITIES

· Ensure prompt, friendly, helpful customer service

· Ensure the department is well merchandised and visually appealing to customers

· Monitor inventory and repurchase products based on company buying guidelines

· Work with the lead buyer to merchandise and stock new items and promotional items

· Ensure that products are stocked using FIFO guidelines

· Ensures proper signage and tags are displayed for products

· Monitor dates of products and properly track and control spoilage/shrink

· Maintain department equipment in working order. Troubleshoot problems and arrange for repairs.

· Develop and enforce daily tasks to be completed by grocery associates including, front facing, stocking and cleaning to maintain a clean and efficient work environment

· Completes expired, sampling and temperature worksheets as required

· Maintain a positive working relationship with vendors

· Oversee all customer special orders

· Works in compliance with, and ensures compliance of, established procedure including Weight and measures, the health department and safe work practices

Merchandising

· Research and stay up to date on trending products within the industry

· Set pricing guidelines to meet margin goals.

· Ensure items are properly merchandised with appropriate signage and/or pricing tags

· Set standards for displays and signage in Grocery Department by working with Marketing Manager.

· Visit other stores for price comparisons, ideas for displays and products.

· Ensure attractive, readable signs and promotional materials with accurate prices.

· Attend meetings as requested to plan promotions and merchandising.

OTHER RESPONSIBILITIES

· Participate in setting sales, margin and labor goals for department. Review financial reports of departments’ performance and take corrective action as needed.

· Attend management team meetings and storewide meetings.

· Perform other tasks assigned by Store Manager.

· Perform Manager on Duty shifts as assigned.

· Assist customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessary.

· Answer & route phone calls.

QUALIFICATION STANDARDS

· Understanding of Natural and Organic industry

· At least 2 years supervisory experience- hiring, evaluating and initiating/documenting disciplinary procedures with employees.

· 2 years experience working in grocery retail

· Strong customer service background.

· Computer skills: spreadsheet, word processing and internet. Ability to use Chef-Tek , or other similar software. Ability to read department financial reports. Ability to operate professional kitchen equipment.

· Regular, predictable attendance

· Willingness and ability to learn and grow to meet the changing requirements of the job

· Well organized and pays attention to detail

· Easy to communicate with, leads by example and gives clear direction

POSITION REQUIREMENTS

Physical

· Must be able to lift 50 pounds

· Standing / walking 6-8 hours a day

· Movement requirements may include: bending, twisting, squatting and reaching

· Ability to work a flexible schedule including early mornings, late nights, weekends and holidays as needed

· Use of ladders

· Ability to use tools and equipment such as knives, box cutters, juicer, blender and other heavy machinery

Mental and Psychological Demands

· Comprehension: Understands and retains directions.

· Reading/Writing: Ability to read, write, analyze, interpret and understand instructions for equipment operations, company handbooks, policies and procedures, other written job-related documents including company postings. Ability to compose and write reports, business correspondence, procedure manuals, including effective departmental memos, disciplinary notes/documents etc…

· Speaking: Communicate effectively with co-workers and customers.

· Decision Making: Use basic problem-solving techniques. Make independent judgments and decisions based on data/circumstances. Work autonomously and with others.

· Attention to Task/Detail: Critical Thinking Skills Organize tasks and set priorities.

· Multi-Tasking: Perform and /or direct multiple tasks simultaneously.

Interaction with Others

· Customer Service: Ability to interact with the public in a positive and friendly manner.

· Co-workers: Work cooperatively and positively with co-workers.

· General: Maintain composure under all circumstances. Give training or instructions. Ability to give clear directions. Direct or supervise others.

· Communication: Excellent interpersonal communication skills. Ability to give clear direction. Ability to speak to large groups of people at department meetings.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $22 - $27